it support analyst (financial services) in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 5,000 - S$ 7,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 5,000 - S$ 7,000 per month
experience
5 years
reference number
91M0157087_1623243427
contact
melissa low, randstad
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job description

  • IT Specialist (Financial Services)
  • Sophisticated Global IT solutions provider to world class Investment institution / Asset management firms / Hedge funds
  • Permanent opportunity, $5,000 - $7,000 basic depending on experience level



about the company

Our client is a prestigious IT solutions provider to world class Investment institutions / Hedge funds, in the Financial Services industry.

We are looking for a passionate IT Specialist to be based onsite permanently with their world-class clients, who are renowned in the asset management and investments space.

You will be encouraged to drive technologies in the workplace, providing excellent technical support.



about the job

In this role, you will be required to:

  • Provide support to the users through telephone, remote desktop and face-to-face, mobile device management (L1, L2)
  • Install and configure computer hardware operating systems and applications
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults (namely, Active Directory, MS Exchange, O365, SharePoint and DNS.)
  • Support the roll-out of new applications
  • Respond to incidents and requests tickets raised within the service desk within SLA
  • Microsoft Office 365 or Microsoft Azure subscription administration
  • Active Directory Administration (User/Group creation and password resets)
  • Vendor management

This is a permanent position and you will be required to work independently.



skills and experience required

To succeed in this position, you will need:

  • Min 5 years of experience in tech support in enterprise environment, preferably in Financial Services industry
  • Hands on experience in the following domain: Windows Server, Active Directory, MS Exchange, O365,
  • Knowledge of VMware, Citrix, MDM, Cisco, SAN,LAN/WAN, MDM and Microsoft Office Suite.
  • Financial Services experience is a huge plus
  • Strong in stakeholder management, confident dealing with C-suites and Executives
  • Polished and presentable with solid communication skills
  • Candidates who possess L3 experience will be considered for the L3 opening



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)

skills

it support, desktop support, it engineer, it specialist, it engineer, senior it support, windows, active directory, systems, network, Windows Server, Active Directory, MS Exchange, O365, VMware, Citrix, MDM, Cisco, SAN, LAN/WAN, MDM

qualification

Min 5 years of experience in tech support in enterprise environment, preferably in Financial Services industry

educational requirements

Bachelor Degree