it support analyst - professional services in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 2,500 - S$ 3,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 2,500 - S$ 3,000 per month
experience
1 year
reference number
91M0138321_1575210357
contact
melissa low, randstad
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job description

about the company

Our client is a prestigious Professional Services firm with HQ in London.

This is a new position, looking for an IT Support Analyst to be a part of their global team.

This is a permanent position and newly created role in the Singapore office.




about the job

As an IT Support Analyst, you will be part of a global team to ensure requests are resolved in a timely manner:

  • Respond to customer incidents and requests received via phone, email, or other standard methods within agreed SLAs.
    • Re-setting password
    • Accessing documents
    • Creating new user accounts
    • Building laptops
  • Provide onsite desktop support to customers, remote control and administration tools.
  • Create, update, and delete user accounts in Active Directory and supported applications.
  • VIP support and supporting global users

You will work on Mondays to Fridays with regular working hours.



skills and experience required

To succeed in this position, you will need:

  • Min Diploma/Degree is required
  • Min 1-2 years experience in IT Support
  • Experience in Professional Services firms will be a plus
  • Polished and an excellent communicator who can work independently; enthusiastic individual who is a fast-learner and pro-active



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)




skills

helpdesk engineer, service desk, it helpdesk,, it support, desktop support, it specialist, infrastructure support, helpdesk, it support engineer, it engineer,

qualification

Diploma / Degree in IT

educational requirements

Associate Degree/Diploma