it support engineer - permanent in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 3,500 - S$ 4,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 3,500 - S$ 4,000 per month
experience
3 years
reference number
91M0145468_1590560823
contact
melissa low, randstad
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job description

about the company

Our client is a leading MNC looking for an IT Support Engineer position.

This is an exclusive permanent role.



about the job

As an IT Support Engineer, you will be responsible for providing end-user support. You will be involved in the Helpdesk, Desktop, Server and Network functions for the company.

  • Conduct troubleshooting of all infrastructure related issues
  • Desktop imaging and provisioning
  • User AD/O365/Lotus Notes account creation and administration
  • General Server Maintenance and Issues in conjunction with the Infrastructure Team
  • Provide helpdesk, desktop support and network assistance for end user computing devices (desktop, laptop , mobiles , tablets)
  • Maintain the Windows Active Directory/O365 Domain, Application and File Servers
  • Perform general hardware and software maintenance on computers and servers
  • Monitor the computer environment to ensure it adheres to the company policies
  • Assist with daily reviews of assigned backups and timely reporting of findings.
  • Involved in Unified Communication: Polycom / Polyrealconnect VC experience



skills and experience required

To succeed in this position, you will need:

  • Min 3-5 years relevant experience in Desktop and Helpdesk support
  • Experience working in an end-user environment
  • Polycom / Polyrealconnect Video Conferencing experience (Unified Communications experience)
  • Good with desktop imaging and provisioning
  • Good to have: SCCM and basic power shell scripting knowledge
  • Excellent customer service oriented



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)




skills

it support, desktop support, desktop engineer, polycom, vc, powershell, end user, it engineer, it executive

qualification

Min 3-5 years relevant experience in Desktop and Helpdesk support
Experience working in an end-user environment

educational requirements

Associate Degree/Diploma