This role is structured to support and maintain the Local and Wide area networks
The Network Operations Engineer, with the team will take ownership of the full lifecycle of Network Operations ensuring business needs are met and the Firm's information assets are secured and protected as per the ISMS standards. Some specific responsibilities and functions include the administration, analysis, design, installation, maintenance, operation, documentation, and planning of infrastructure and networks.
Key responsibilities
... - Responsibility for day-to-day operation of the firm’s network infrastructure. Maintaining network hardware in an operational condition as mandated by internal and external SLA's. Remediate incidents within defined Service Level Agreement guidelines.
- Monitor internal and external compliance within the Firm's information security policies and procedures as described in ISMS: identify non-compliant practices and rectify.
- Perform performance assessments and generally monitor network performance to established and improve internal and external service level agreements.
- Maintain the Firm's network-related information repositories
- Perform other relevant functions and tasks as assigned by the Network Operations Supervisor and Global Network Manager.
- Travel as necessary to support security initiatives, systems, incidents, and projects.
Technical Skills
- Knowledge of WAN/LAN technologies, methods, and practices.
- Knowledge of Firewalls and common network industry platforms.
- Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
- Excellent organization, communication and interpersonal skills, with a proven ability to multitask, problem solve and liaise at various levels within and outside the organization.
- Ability to adapt, integrate, and modify existing programs or vendor-supplied package programs for use with existing information systems.
- Excellent verbal and written communication skills.
Special Requirements, Licenses, and Certifications
- Cisco CCNA / CCNP preferred or applicable experience
KPA:
- Demonstrates sound technical and professional knowledge relevant to their role and functional area
- Suggests new ways to improve current processes related to their role
- Identifies and resolves technical issues within their functional area, consulting with others as appropriate
- Looks for opportunities to promote role and their department to others
- Responds effectively to stakeholder feedback in order to improve service
- Sets personal quality standards, looks continuously for opportunities to improve service and add value
- Manages multiple work tasks, prioritizes time, meets deadlines and communicates potential conflicts where necessary
- With limited supervision, works independently to complete assigned tasks and work responsibilities in order to meet agreed objectives
- Takes ownership of professional development including seeking out opportunities for additional learning
PQ:
- Is always looking to expand knowledge and is committed to a "lifetime of learning", has a propensity to learn, constantly scanning for information that might be valuable
- Responds willingly to the demands of the moment even when pulled away from ‘predetermined’ plans
- Doesn't passively "wait to be taught" but, rather, makes self-directed efforts to further develop knowledge base
- Has a "can-do" attitude and is always available to willingly take on and deliver work; if too busy, will find a solution to make sure it gets done
To apply online please use the 'apply' function, alternatively you may contact Neha Singh at 98387737.
(EA: 94C3609/ R1324990 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
