Perform remote hand service based on customer's guideline.
Supervise Vendors to carry out scheduled NOC maintenance, structure cable installation, cross connect installation, rack installation, etc.
Escort customer for Data Halls visit.
Escalate problem / incident to tier 2 engineers or shift manager.
Incident handling
Assist Manager / Engineer to handle Customers’ IT equipment racks & equipment move-in.
Perform cable connection test for Customers’ IT equipment
Assist Manager to update Inventory list / Asset list …etc.
Temperature monitoring
skills and experience required
Minimum 1 years’ experience of NOC operation in Data Centre/Telecommunications industry
Provide 7x24 shift NOC operations, such as remote hand service, customer support, hotline, etc Familiar with NOC resource management, such as rack space, cable management … etc.
To apply online please use the 'apply' function (EA: 94C3609/ R1324990 )
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about the job
Perform remote hand service based on customer's guideline.
Supervise Vendors to carry out scheduled NOC maintenance, structure cable installation, cross connect installation, rack installation, etc.
Escort customer for Data Halls visit.
Escalate problem / incident to tier 2 engineers or shift manager.
Incident handling
Assist Manager / Engineer to handle Customers’ IT equipment racks & equipment move-in.
Perform cable connection test for Customers’ IT equipment
Assist Manager to update Inventory list / Asset list …etc.
Temperature monitoring
skills and experience required
Minimum 1 years’ experience of NOC operation in Data Centre/Telecommunications industry
Provide 7x24 shift NOC operations, such as remote hand service, customer support, hotline, etc Familiar with NOC resource management, such as rack space, cable management … etc.
To apply online please use the 'apply' function (EA: 94C3609/ R1324990 )
experience
1 year
skills
7x24 shift NOC operations
qualifications
Higher Diploma or higher in IT/Network/Communication related subject
education
Associate Degree/Diploma
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