operations director / gm (f&b brand).

• One of the most well-known F&B retailers in Singapore.
• Operations Director role to oversee the store operations islandwide.

Operations Director / GM (F&B Brand)

about the company

Our client is a renowned F&B brand, celebrated for its high-quality snacks and beverages. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.

about the role:

• Report directly to the COO and work closely with the CEO, providing updates on operational performance and assisting with duties as assigned.
• Take full responsibility for the operational management of the brand, ensuring all products and services meet the company’s standards of excellence.
• Oversee day-to-day operations to drive efficiency and effectiveness across all outlets islandwide.
• Manage the company’s P&L by implementing strategies, monitoring performance, and setting financial triggers to achieve and surpass financial targets.
• Ensure that all operational decisions contribute to the company’s financial growth.
• Lead initiatives to enhance the company’s visibility, market share, and positioning.
• Develop and execute strategies that sustain and expand the brand’s presence in the competitive F&B market.
• Establish and maintain a robust distribution system to ensure consistent and reliable delivery of products across all outlets.
• Regularly oversee the development and introduction of new products and services, ensuring they align with market trends and consumer demands.
• Work closely with the product development team to bring innovative offerings to the market.
• Efficiently manage business resources, including manpower, to maximize growth and profitability. Exercise financial control to ensure optimal use of company resources.
• Prepare and execute both short-term and long-term business plans, budgets, and forecasts.
• Set ambitious but achievable goals that align with the company’s vision and stretch financial targets.
• Identify and propose areas for operational improvement, focusing on customer service excellence and effective manpower management.
• Implement changes that drive better performance across the organization.
• Lead and manage a team of operational management staff, providing direction, mentorship, and support.

skills and experience required:

• Degree in Business Management or related.
• At least 7 years of experience in a senior management role within the F&B industry.
• Extensive knowledge of F&B operations, with strong organizational and communication skills.
• Proven leadership ability with a track record of managing and growing a chain of food outlets.
• Strong analytical skills, with a focus on achieving results and driving business growth.
• Comfortable speaking with mandarin speaking clients and colleagues.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)