oracle crm / oracle service cloud analyst / specialist.

Regional exposureAbout the companyOur client is a well established Multi National Corporation. They have established a stable foundation and have been growing aggressively over the past years. Due to business expansion, they are now looking for a Senior MES Analyst / System Analyst to join their team. About the jobReporting to the MES Manager, you will be responsible for:Interacting with business partners and end-users to capture the business customer requirements and translating it into feasible solution to improve productivity for the companyManaging support for the manufacturing plant and also coordinates any support efforts from the MES vendor. Logs support incidents and prepares appropriate resolution plansUnderstanding the manufacturing workflow, including process automation, at the manufacturing facility and identify areas where MES could enable process improvement and internal/customer facing reportingManaging projects related to MES. This includes requirements gathering, implementations to testingDesigning training materials and conducting training to business user Skills and experience required As a successful applicant, you will have at least 5 years of experience in MES. At least 5 years of experience in software development and application support is required for this role.Whats on offer This is an excellent opportunity to join an established MNC with massive interaction with Global HQ. To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Regional exposureOpportunities to grow with the companyAbout the companyOur Client is a one of the market leaders within their industry. They are well-established and with expansion plan, they are now looking for a Regional Service Desk Analyst to join their team.About the jobReporting to the Service Desk Manager, your role involves:Effectively use the in house ticket logging system, ensuring that the ticket is updated with qualitative information and closed in accordance with internal IT procedures and within defined SLAsProvide L1/L2 supportTroubleshoot technology related problems from in-house software to hardware, such as thin client terminals, laptops, printers, and mobile devices.Set up of PCs and user administration for new joinersReview the service desk incident/request ticket to determine exactly what support services are needed, including but not limited to: o Installation of new machines/move existing machines o Add new hardware/software component to an existing machine o Change existing hardware/software component in a machineMaintain technology documentation, work with vendors, process procurementSkills and experience requiredAs a successful applicant, you will have at least 3 years of service desk experience in an end-user environment. Besides that, you should also have experience in Microsoft Windows, Exchange and Active Directory. Strong customer service skills and regional exposure is highly preferred for the role. Whats on offerThis is an excellent opportunity to join an end user environment and have exposure regionally. You will also get the opportunity to grow with the company.To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)

Engagement with senior business stakeholdersExposure to latest technologyAbout the companyOur Client is one of the most established companies within their industry. They have a well-established presence of more than 50 years with a global footprint of more than 20 countries. With rapid expansion plan, they are now looking for a new MES System Analyst (Manufacturing Execution System) to be a part of their team here in the regional headquarters.About the job Reporting to the MES Manager, You will be responsible for:Support the deployment of IT projects and systems for MES (Manufacturing Execution System), PLC / SCADA upgrades, functionality implementations and etc.Partnering closely with IT team to ensure the smooth delivery of incident support and troubleshooting of factory system applicationsWorking in accordance with the Computer System Validation / GxP compliance regulations. Ensuring that project rollouts are executed in a quality manner, in compliance with appropriate regulationsskills and experience requiredAs a successful applicant, you will have at least 3 year of experience in MES (Manufacturing Execution System).Exposure to Camstar will be of added advantage Whats on offerThis is an excellent opportunity to join an established MNC with opportunity to be exposed to MES / CIM.To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/teohchinying/ or 6510 6320. (EA: 94C3609/ R1981920)Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.