production support analyst.

about the company

Our client is into Global Markets IT division in Singapore is looking for an experienced Senior Technical Analyst or application developers to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.

about the role

You are expected to enhance Market Risk Scenarios system using historical market data from external datavendors and internal systems. That includes historical data calibration, backfilling, applying proxies and generate Stress & historical scenarios for Market Risk business for Risk Regulatory program FRTB. You are expected to Implement enterprise Historical Market Data requirements catering primarily to Market Risk business and work alongside with vendor consultants on product design, architecture insights & improvements.

skills and experience required

The Production Support person is responsible for managing various E-trading applications for the Global
Market business
 Work in the Production support team; Provide front-line support for incoming issues to ensure timely and
effective resolution of user issues, queries and projects
 Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and
incident loggings, proper change management process, and quality issue/impact emails
 Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary
teams and management
 Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made,
successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented
resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
 Participate and collaborate with the development team in requirements gathering, clarification, and analyse
impacts on issue or users requirements
 Assist the application development team as needed by validating fixes or enhancement to ensure problems
have been adequately resolved
 Embrace standard Change Control Management practices, procedures and guidelines for application
releases
 Engage vendor to provide solutions for the stability and sustainability of the production environment.
 Participate in annual DR/BCM activities or infrastructure related upgrade
 Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in
problem resolution
 Flexibility/Adaptability in working hours to cope with the business and team’s needs

Key Requirements
 Strong knowledge with AS400, Linux/Unix and Windows NT based environments
 Knowledge with web hosting applications like Weblogic, WebSphere or JBoss
 Knowledge on MS SQL, Oracle
 Knowledge with 3 rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
 Degree in Computer Science / Engineering or related disciplines
 8-10 years of hands-on application management experience, preferably in the E-Trading / Global Market
business
 Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
 Good team player, Independent , proactive and self-starter with excellent interpersonal and communication
skills
 Good knowledge of the E-trading / Global Markets operations and products like FX, Equities, Bonds, Margin

To Apply online please use the 'apply' function, alternatively you may contact Bargavi

EA: 94C3609 / R1989018

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.