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project manager - digital solutions & innovation.

job details

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    job details

    about the company

    Founded in 1966, my client is a French-based company providing Food Services, Facility Management Services and Employee Benefit Solutions.

    With expansion plans, they are looking to hire a Technology Innovation Manager to drive tech innovation and solutions both internally and for their clients.

    Reporting to the Head of IT & Marketing, this is a newly created position.


    about the job

    Project Management

    • Lead requirements gathering from users/ clients.
    • Develop system requirements specifications (SRS) and business cases for application implementations and ensuring technical feasibility.
    • Create and manage comprehensive project documentations (e.g. project plans/ schedules, resource planning, risk/ mitigation plans, change plans) including tracking and monitoring of key milestones and deliverables.
    • Define project schedules, allocate resources and being accountable for project progress.
    • Perform gap analysis and detailed documentation between the existing and new processes.
    • Use appropriate verification techniques to manage changes in project scope, timeline, and budget.
    • Testing of the application before handing over to business teams for UAT. Lead and guide users to perform UAT.
    • Report & escalate issues timely to mitigate impact to scope, timeline, and budget.
    • Work on multiple projects simultaneously.


    Stakeholder Management

    • Consistently align project objectives to company goals, communicate and engage the project team on the overall objective to ensure smooth execution.
    • Lead project team with design and development tasks involving Marketing and Operations
    • Vendor Management - Foster partnership with customers, stakeholders and sponsors, managing quality, delivery and cost.
    • Risk & Issue management and mitigation plans and issue resolution.
    • Create and maintain comprehensive project documentation


    Thought leadership

    • Roll out key tech projects that champion as an innovation leader in the industry
    • Manage proof-of-concept innovation projects end-to-end, and work with key stakeholders e.g. business owners, the site team, clients and end users to deliver positive business outcomes
    • Engage with teams for the purpose of embedding innovation-friendly processes, and introducing new ways of working
    • Engage with external partners to share opportunities with the wider business team



    skills and experience required

    • Minimally Diploma/ Degree in Business, Information Technology, Marketing or equivalent.
    • Minimally 3 to 5 years of relevant working experience in delivering end-to-end technology and/ or innovative solutions, from ideation to launch.
    • Experienced in Agile and Scrum methodology.
    • Certifications such as PMP, Prince2, ITIL and ITSM are preferred.
    • Strong interpersonal, communication, stakeholder management and presentation skills.
    • Good understanding of business & IT strategy, coupled with a customer-focused mindset.
    • Proven competencies in design thinking and business model innovation.
    • Ability to work both independently as an individual contributor and also thrive in a collaborative environment.



    To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(at)randstad.com.sg / https://www.linkedin.com/in/joeyiqi

    (EA: 94C3609/ R1879086)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    about the company

    Founded in 1966, my client is a French-based company providing Food Services, Facility Management Services and Employee Benefit Solutions.

    With expansion plans, they are looking to hire a Technology Innovation Manager to drive tech innovation and solutions both internally and for their clients.

    Reporting to the Head of IT & Marketing, this is a newly created position.


    about the job

    Project Management

    • Lead requirements gathering from users/ clients.
    • Develop system requirements specifications (SRS) and business cases for application implementations and ensuring technical feasibility.
    • Create and manage comprehensive project documentations (e.g. project plans/ schedules, resource planning, risk/ mitigation plans, change plans) including tracking and monitoring of key milestones and deliverables.
    • Define project schedules, allocate resources and being accountable for project progress.
    • Perform gap analysis and detailed documentation between the existing and new processes.
    • Use appropriate verification techniques to manage changes in project scope, timeline, and budget.
    • Testing of the application before handing over to business teams for UAT. Lead and guide users to perform UAT.
    • Report & escalate issues timely to mitigate impact to scope, timeline, and budget.
    • Work on multiple projects simultaneously.


    Stakeholder Management

    • Consistently align project objectives to company goals, communicate and engage the project team on the overall objective to ensure smooth execution.
    • Lead project team with design and development tasks involving Marketing and Operations
    • Vendor Management - Foster partnership with customers, stakeholders and sponsors, managing quality, delivery and cost.
    • Risk & Issue management and mitigation plans and issue resolution.
    • Create and maintain comprehensive project documentation


    Thought leadership

    • Roll out key tech projects that champion as an innovation leader in the industry
    • Manage proof-of-concept innovation projects end-to-end, and work with key stakeholders e.g. business owners, the site team, clients and end users to deliver positive business outcomes
    • Engage with teams for the purpose of embedding innovation-friendly processes, and introducing new ways of working
    • Engage with external partners to share opportunities with the wider business team



    skills and experience required

    • Minimally Diploma/ Degree in Business, Information Technology, Marketing or equivalent.
    • Minimally 3 to 5 years of relevant working experience in delivering end-to-end technology and/ or innovative solutions, from ideation to launch.
    • Experienced in Agile and Scrum methodology.
    • Certifications such as PMP, Prince2, ITIL and ITSM are preferred.
    • Strong interpersonal, communication, stakeholder management and presentation skills.
    • Good understanding of business & IT strategy, coupled with a customer-focused mindset.
    • Proven competencies in design thinking and business model innovation.
    • Ability to work both independently as an individual contributor and also thrive in a collaborative environment.



    To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(at)randstad.com.sg / https://www.linkedin.com/in/joeyiqi

    (EA: 94C3609/ R1879086)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.