receptionist cum customer service (hq in usa) in Singapore

posted
contact
rebecca koh, randstad
job type
permanent
salary
S$ 2,000 - S$ 3,000 per month

job details

posted
location
singapore
specialism
corporate & legal support
job type
permanent
working hours
Full-Time
salary
S$ 2,000 - S$ 3,000 per month
experience
2 years
reference number
91M0158785_1626927293
contact
rebecca koh, randstad
phone
65106531
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job description

about the company

My client is a global language school that was founded in the United States and has been established in Singapore for over 25 years. The school offers various physical and online courses to accommodate the learning needs of students and businesses.

about the job

Being the first point of contact for customers, you will be required to greet and attend to customers politely and professionally. You are responsible to provide superb customer service support and to answer enquiries received via walk-in, phone calls or email. You will need to be equipped with the relevant knowledge of the centre to give accurate advice and answers to customers in a timely manner. Other general administrative duties will be assigned to you as and when required by the manager.

about the manager/team

You will work closely with the manager and the team to provide excellent service in a collaborative environment.

skills and experience required

The ideal candidate should have at least 2 years of experience in a similar role, preferably as a receptionist / people-facing customer service role. To excel in the role, you should be customer-oriented and have a high level of service attitude. You should also have good verbal and written communication skills to ensure efficient communication within the team and when facing customers.




To apply online please use the 'apply' function. Consultant in-charge: Rebecca Koh
(EA: 94C3609/ R2198637 )

skills

Customer Service, Concierge, Receptionist, Frontline, Customer-facing

qualification

At least 2 years of experience in a frontline customer service role, preferably as a receptionist or concierge.

educational requirements

Associate Degree/Diploma