regional crm platform operations manager in Singapore

posted
contact
sarah yang, randstad
job type
permanent
salary
S$ 6,000 - S$ 10,000 per month
apply now

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 6,000 - S$ 10,000 per month
reference number
91M0127832_1542556810
contact
sarah yang, randstad
apply now

job description

about the company
Our client is a large internet company which has regional presence in APAC and is a leading e-commerce platform in SEA.

They are looking for a self motivated Regional CRM Ops Manager to drive the business operations for CRM tools across several countries.


about the role
You will apply a combination of marketing product and technical capabilities to craft better tools, processes and campaign strategies

  • Act as the operational lead for new product features, testing and QA
  • Document SOP, guidelines, training materials, business requirement documentation and roadmap planning
  • Manage multi-functional teams, understand priorities and coordinate between the business, tech, data and product teams
  • Demonstrate strong ability in using CRM, CMS and analytics tools such as Google Analytics, Adobe, etc
  • Exemplify strong presentation skills to lead training roadshows and workshops across the region

skills and experience required

  • More than 5 years of relevant experience in technical and e-commerce product management
  • Experience in a wide spectrum or in-depth in CMS and CRM systems such as SAP, Adobe, etc
  • Hands-on experience on product development or marketing tools such as Google Analytics, Adobe Analytics, or experience performing analysis on the interactions on social media channels like Facebook, or campaigns, will be highly advantageous
  • Previous track record working on platforms with large daily active user base or high volume transactions
  • Familiar or experience with programming languages or SQL will be advantageous
  • Strong decision making skills and ability to work with ambiguity and in a fast paced ever-changing environment
  • Traveling around South East Asia will be required

To apply online please use the 'apply' function, alternatively you may send your CV to sarah.yang(@)randstad.com.sg or contact Sarah Yang at +65 6510 3633.

Referrals are greatly appreciated!

(EA: 94C3609/ R1657816)




skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree