regional training manager - sea (luxury) in Singapore

posted
contact
kathleen ee, randstad
job type
permanent

job details

posted
location
singapore
specialism
sales
job type
permanent
working hours
Full-Time
reference number
91M0136967_1565788354
contact
kathleen ee, randstad

job description

Our client is one of the largest Swiss luxury fashion house in the world and they have been established since the 1800’s. The brand is currently looking for a seasoned Regional Training Manager - SEA based in Singapore.

About the Role

  • Responsible for conducting Induction Program for New Hires - Office and Retail team members
  • Responsible for delivering corporate training and development activities/ programme and maintaining the training effectiveness to meet the value and standard of the Company.
  • Plan and conduct in-store field coaching to retail staff with regards to selling skills, objections handling, people management skills, etc in accordance with company service standard and procedures
  • Develop and organize training manuals, multimedia visual aids, and other educational materials
  • Collaborate with store leaders/department managers to analyze competency gaps in teams, identify training needs and develop effective training programs to meet the business needs
  • Evaluate staff performance and the effectiveness by field coaching and providing recommendations for improvement

The successful applicant

  • Preferably possessed a Bachelor Degree or equivalent
  • Minimum 5 years of training delivery experience including management training, selling techniques training, customer service training and field coaching.
  • Good understanding of luxury fashion or retail industry will be an advantage.
  • Business travels for this role is expected up to max 30%
  • Mature, Independent and confident to work with different cultures and all levels of staff
  • Strong presentation, communication and interpersonal skills
  • Passionate, creative and highly committed with a positive attitude

What's on Offer

  • To apply online please use the 'apply' function and unfortunately only shortlisted applicants will be notified.
  • (EA: 94C3609/ R1109230)






skills

Watches and Jewelry training experience preferred

qualification

no additional qualifications required

responsibilities

Our client is one of the largest Swiss luxury fashion house in the world and they have been established since the 1800’s. The brand is currently looking for a seasoned Regional Training Manager - SEA based in Singapore.
Reporting directly to HR head based in Singapore and dotted line reporting to the Training Head, based in Geneva - the Training manager is responsible for adapting and managing all aspects of the training and development initiatives for staff (leadership levels included) at

educational requirements

Associate Degree/Diploma