about the company
Are you passionate about luxury brands and exceptional customer service? Our client is a luxury brand with a legacy of over a century in the industry. Their brand is synonymous with quality and craftsmanship, and their products are owned and adored by people around the world, including royalty. They are currently looking for a Sales Associate to join their team and represent their brand as a front-line representative.
...
about the job
As Sales Coordinator, you will be responsible for developing long-term relationships with customers and supporting them in the timely fulfilment of order requirements.With a focus on customer satisfaction, you will work to deliver a positive customer experience, respond to queries in a timely manner, and grow the business by building successful, long-term relationships.You will be responsible for a range of order management tasks such as part number creation, customer order processing, stock availability analysis, coordination of delivery with 3PL. You will liaise with the warehouse to ensure timely dispatch of orders and maintain customer price updates and price files, process customer declarations and work in a cross functional capacity, collaborating with the sourcing teams in meeting customer requirements and AR department in the follow up of commercial invoices.
about the manager/team
As a brand ambassador, represent the brand in a professional manner that builds on client experience and work closely with a team of sales associates to fulfill clients needs. This role would require you to work on rotational shifts.
skills and experience required
The ideal candidate for this position should have a minimum of 2 years of experience in luxury retail. You must be self-motivated with a positive attitude and professional selling techniques. Being an outgoing team player with strong interpersonal and communication skills is also essential. Additionally, you must be familiar with safety regulations and security procedures and understand and follow authorization and reporting procedures.
To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.
(EA: 94C3609/R2196577)