sales support cum customer service administrator in Singapore

About the company

Established in 2005, my client is a global precision manufacturer of metal and plastic components. They are headquartered in the heart of Silicon Valley in San Francisco Bay with it’s fully owned subsidiary located right here in Singapore. They aim to become the leader in manufacturing solutions for global equipment manufacturers by driving cost-effective and leading-edge manufacturing methods with the right geographical footprint. With great respect for human talent and commitment to customer satisfaction, they are looking for a customer service administrator to join them in their strive for service excellence.


About the job

As Customer Service Administrator, you will carry out a wide range of business support and coordination activities for the day to day operations of the company. Your job responsibilities include establishing and developing sound relationships with prospects and customers, preparing and submitting sales quotations and related documents, Maintaining quote records for future review, responding to customers’ enquiries, providing technical support to customers and performing other ad-hoc duties when assigned. This position also requires you to be in constant communication with the project and operations teams and work closely among inter-departments to ensure committed schedules are met.


About the manager/team

You will be working in a team of less than 10 people and report directly to the Program Manager.


Skills and experience required

You should possess minimally an O-level certification with at least 1 year of relevant experience in providing sales and administrative support. To excel in this role, you have to be resilient and have the adaptive capacity to work well both in a team and independently. As this position requires you to be in constant engagement with clients from China who may not be proficient in English, you should be effectively bilingual in both English and Mandarin.


To apply online please use the 'apply' function. Consutant in-charge Carmen Tan.
(EA: 94C3609/ R2196577 )