sales support team lead in Singapore

posted
contact
sze ming ong, randstad
job type
permanent
salary
S$ 3,800 - S$ 4,600 per month

job details

posted
location
singapore
specialism
corporate & legal support
job type
permanent
working hours
Full-Time
salary
S$ 3,800 - S$ 4,600 per month
reference number
91M0144285_1595500284
contact
sze ming ong, randstad
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job description

about the company
My client is a reputable IT MNC, looking for a Team Lead to join the sales support team.

about the job
As the Team Lead, you will be responsible in ensuring timely sales order fulfilment, efficient delivery management and a reliable billing support. You will flag out any delays or lapses in providing services to clients in order to improve the processes. You will be responsible in ensuring root causes of issues are resolved to mitigate the impact on other business units. As part of process improvement, you will review current procedures to ensure accuracy and compliance of processes.

As a Leader, you will help your team in identifying areas for development and improvement such that team processes can be more efficient.

about the manager/team
You will be leading a team of 2 and reporting into a Manager.


skills and experience required
You come with at least 5 years of experience leading a team and prior experience in Sales Support or Customer Support (non-contact centre) role, preferably within the IT solutions space. You must be highly proficient in SAP, especially in SAP Project System. You must come with at least a Diploma holder.

You must be a leader who is able to facilitate effective communication, able to delegate tasks accordingly and a problem solver. You should be customer-oriented and have a good sense of urgency to meet deadlines. The ideal candidate should be proactive, has a ‘can-do’ attitude and one who delivers beyond expectations. Having good communication skills is necessary to communicate with relevant stakeholders.


Consultant in charge: Ong Sze Ming (EA: 94C3609/ R1984689 )






skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Associate Degree/Diploma