sap service delivery support executive, asia in Singapore

hoon teck tan, randstad
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information technology
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hoon teck tan, randstad

job description

  • Opportunity to be exposed to multiple SAP modules
  • Exposure to senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 70 years with a global footprint of more than 15 countries. With rapid expansion plan, they are now looking for a new SAP Service Delivery Executive, Asia to be a part of their team here in their Singapore Regional Headquarters.

About the job

Reporting to the Head of IT, your role involves:

  • Managing the SLA of the SAP external vendor, ensuring that SLA has been adhered to
  • Providing level 1 SAP support to users across Asia in a ticketing environment
  • Managing SAP Incidence and Change management
  • Engaging with business stakeholders to deliver process improvements
  • Designing and implementing Business Continuity Plan and Disaster Recovery across Asia
  • Assisting in SAP project implementation which includes milestone planning, risk management and external vendor management

Skills and experience required
As a successful applicant, you will have at least 4 years of experience in SAP support in a ticketing environment across Asia. Candidates with exposure to Change and Incidence management will be highly preferred. Proven track record in working with end user environment will be highly preferred.

Whats on offer
This is an excellent opportunity to join a leading end user environment with exposure to SAP across various modules You will get the opportunity to participate in high value projects with exposure to latest technology.

To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)


SAP, ITIL, change management, incidence management, incident management


no additional qualifications required

educational requirements

Bachelor Degree