senior it support analyst (financial services / investment) in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 10,000 - S$ 12,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 10,000 - S$ 12,000 per month
experience
8 years
reference number
91M0150045_1603876651
contact
melissa low, randstad
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job description

  • Senior IT Support for Investment firm (Private Equity/Capital Markets)
  • Individual contributor supporting Singapore office
  • Attractive salary package and bonuses

about the company

Our prestigious client in the Investment industry (Private Equity/Capital Markets) is hiring a Senior IT Support Analyst to provide VIP support for their Singapore office.

This is a permanent position in an end user environment, working in a Global team.



about the job

In this role, you will work as an individual contributor in this role, sitting in the Enterprise Service Management team.

  • Act as the first point of contact for all user support related queries for all technical inquiries for the firms Global Investments team
  • Manage and perform installations, configurations and provide technical support for all technology, business tools, Investment Applications and solutions
  • Supporting the following applications: Investment Trading Management, Portfolio Management and Execution Management Systems
  • Responsible for and provide technical support for daily system operations activities, application support and network maintenance
  • Regularly meet with the business heads and IT management to review metrics
  • Identify and suggest improvements to continually increase the effectiveness of the Enterprise IT ServiceDesk
  • Actively participate in BCP/DR planning and execution processes
  • Manage IT vendors and key senior stakeholders in the company



This is a permanent position with an attractive bonus structure.



skills and experience required

To succeed in this position, you will need:

  • Degree in IT or related discipline
  • Minimum 8 years of relevant experience in end user IT Support
  • Strong knowledge of Windows and Microsoft Office products - Windows, Active Directory, Exchange, O365, SCCM, MS Office, Mobile Device Management Applications
  • Experience working in Trading room environment supporting market data applications and systems
  • Familiarity with Investment Service Bureau application including Bloomberg Client Technologies, Capital IQ, Factset, Thomson Reuters is preferred
  • Experience with ServiceNow is an asset
  • Experience working in Capital Markets/Investments/Private Equity/Financial services



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1109259)

skills

it support, desktop support, it engineer, it specialist, it engineer, senior it support, windows, active directory, trading floor, market data, banking, financial services, bloomberg, fact set

qualification

Minimum 8 years of relevant experience in end user IT Support
Experience working in Capital Markets/Investments/Private Equity/Financial services

educational requirements

Bachelor Degree