senior it support analyst (private equity/capital markets) in Singapore

posted
contact
melissa low, randstad
job type
permanent
salary
S$ 10,000 - S$ 12,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 10,000 - S$ 12,000 per month
experience
7 years
reference number
91M0150045_1604286341
contact
melissa low, randstad
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job description

  • Senior IT Support for Investment firm (Private Equity/Capital Markets)
  • Individual contributor supporting Singapore office
  • Attractive salary package and bonuses

about the company

Our prestigious client in the Investment industry (Private Equity/Capital Markets) is hiring a Senior IT Support Analyst to provide VIP support for their Singapore office.

This is a permanent position in an end user environment, working in a Global team.



about the job

In this role, you will work as an individual contributor in this role, sitting in the Enterprise Service Management team.

  • Act as the first point of contact for all user support related queries for all technical inquiries for the firms Global Investments team
  • Manage and perform installations, configurations and provide technical support for all technology, business tools, Investment Applications and solutions
  • Supporting the following applications: Investment Trading Management, Portfolio Management and Execution Management Systems
  • Responsible for and provide technical support for daily system operations activities, application support and network maintenance
  • Regularly meet with the business heads and IT management to review metrics
  • Identify and suggest improvements to continually increase the effectiveness of the Enterprise IT ServiceDesk
  • Actively participate in BCP/DR planning and execution processes
  • Manage IT vendors and key senior stakeholders in the company



This is a permanent position with an attractive bonus structure.



skills and experience required

To succeed in this position, you will need:

  • Diploma/Degree in IT or related discipline
  • Minimum 8 years of relevant experience in end user IT Support
  • Strong knowledge of Windows and Microsoft Office products - Windows, Active Directory, Exchange, O365, SCCM, MS Office, Mobile Device Management Applications
  • Experience working in Trading room environment supporting market data applications and systems
  • Familiarity with Investment Service Bureau application including Bloomberg Client Technologies, Capital IQ, Factset, Thomson Reuters is preferred
  • Experience with ServiceNow is an asset
  • Experience working in Capital Markets/Investments/Private Equity/Financial services



To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1109259)



skills

it support, desktop support, it engineer, it specialist, it engineer, senior it support, windows, active directory, trading floor, trade floor, capital markets, market data, banking, financial services, bloomberg, fact set, systems, network,

qualification

Minimum 8 years of relevant experience in end user IT Support
Strong knowledge of Windows and Microsoft Office products - Windows, Active Directory, Exchange, O365

educational requirements

Associate Degree/Diploma