senior it support engineer (o365) in Singapore

posted
contact
winson tan, randstad
job type
permanent
salary
S$ 6,000 - S$ 8,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 6,000 - S$ 8,000 per month
reference number
91M0157093_1623387815
contact
winson tan, randstad
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job description

about the company

My client is one of the most established and largest Asset Management company. They have a strong presence in APAC with Singapore as the headquarter. They are currently expanding and you would now have the opportunity to join this exciting company as a IT Support Engineer (O365)



about the job

  • Responding in a timely manner to service issues and requests
  • Ensure Service Delivery SLA’s are met
  • Track computer system issues through to resolution
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers) and track their progress.
  • Ensure Service Requests/Trouble Tickets follow the appropriate processes
  • Prioritize and manage log of service request



skills and experience required

  • 4 to 6 years of experience
  • To carry out installation, upgrading and maintenance of hardware and software
  • Manage daily IT Department operation
  • Experience in Microsoft 365, Win10 desktop, VoIP, Networking, SCCM & BYOD.
  • Experience in label printer
  • To provide network system and desktop support to ensure smooth and effective delivery of IT services
  • Systems SLAs management and reporting

To apply online, please click on the appropriate link. Alternatively please contact Winson Tan at 6510 3638 to discuss more on the opportunity. EA: 94C3609 / R1113471






skills

O365, Windows, SCCM, Network

qualification

no additional qualifications required

educational requirements

Bachelor Degree