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job details

summary

    job details

    about the company

    Established in 1965, my client is a leading international multipurpose port operator with presence in Singapore, China and Indonesia. Its operating expertise includes efficient handling of general, bulk and containerized cargo, management and operations of marine centres and terminals.

    With expansion plans, they are looking to hire a System Analyst to provide application/ system and maintenance support on Java and Oracle systems.


    about the job

    System support and maintenance

    • Provide L1 and L2 support for business and operation systems.
    • Investigate reported issues and manage issues effectively such as setting severity levels according to defined standards and definitions.
    • Manage ticketing system, follow up and track issues on timely manner (e.g. closing of issues, following up with vendor on defect fixes) to ensure monthly SLA are met.
    • Fix issues and escalate to L3 for further investigation when necessary.
    • Prepare monthly management report on issues status and SLA.
    • Provide and standby for system support after office hours, on weekend and public holidays (on duty roster).
    Scheduled Maintenance Support
    • Schedule and conduct testing on UAT servers such as Oracle DB, OS and middleware patching.
    • Coordinate with Corp IT on standby/ support for the maintenance downtime.
    System Enhancements and Upgrades
    • Review, plan and execute tech refresh projects to ensure systems are using up to date technology, not EOL.
    • Plan and execute system enhancements and improvements.


    skills and experience required

    • Minimally Diploma/ Degree in Information Technology or equivalent.
    • Minimally 5 years of experience in application/ system and maintenance support.
    • Knowledgeable in the following skill sets:
      • Frontend UI/UX - Javascript, HTML5, CSS3, Typescript, Angular/ React
      • Backend Development - J2EE/ Backend Server side, Java 8 and above, Spring Framework, Spring Boot
      • Database/ NoSQL - Oracle, MySQL, MongoDB (optional)
      • Build Tools - Maven, Ant
      • Agile/ Scrum Development Methodology
      • Server/ Operating Systems - Linux, Solaris (shell scripts), Weblogic



    To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(at)randstad.com.sg / https://www.linkedin.com/in/joeyiqi

    (EA: 94C3609/ R1879086)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    about the company

    Established in 1965, my client is a leading international multipurpose port operator with presence in Singapore, China and Indonesia. Its operating expertise includes efficient handling of general, bulk and containerized cargo, management and operations of marine centres and terminals.

    With expansion plans, they are looking to hire a System Analyst to provide application/ system and maintenance support on Java and Oracle systems.


    about the job

    System support and maintenance

    • Provide L1 and L2 support for business and operation systems.
    • Investigate reported issues and manage issues effectively such as setting severity levels according to defined standards and definitions.
    • Manage ticketing system, follow up and track issues on timely manner (e.g. closing of issues, following up with vendor on defect fixes) to ensure monthly SLA are met.
    • Fix issues and escalate to L3 for further investigation when necessary.
    • Prepare monthly management report on issues status and SLA.
    • Provide and standby for system support after office hours, on weekend and public holidays (on duty roster).
    Scheduled Maintenance Support
    • Schedule and conduct testing on UAT servers such as Oracle DB, OS and middleware patching.
    • Coordinate with Corp IT on standby/ support for the maintenance downtime.
    System Enhancements and Upgrades
    • Review, plan and execute tech refresh projects to ensure systems are using up to date technology, not EOL.
    • Plan and execute system enhancements and improvements.


    skills and experience required

    • Minimally Diploma/ Degree in Information Technology or equivalent.
    • Minimally 5 years of experience in application/ system and maintenance support.
    • Knowledgeable in the following skill sets:
      • Frontend UI/UX - Javascript, HTML5, CSS3, Typescript, Angular/ React
      • Backend Development - J2EE/ Backend Server side, Java 8 and above, Spring Framework, Spring Boot
      • Database/ NoSQL - Oracle, MySQL, MongoDB (optional)
      • Build Tools - Maven, Ant
      • Agile/ Scrum Development Methodology
      • Server/ Operating Systems - Linux, Solaris (shell scripts), Weblogic



    To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(at)randstad.com.sg / https://www.linkedin.com/in/joeyiqi

    (EA: 94C3609/ R1879086)

    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.