senior technical analyst (sccm, o365) in Singapore

josh lim, randstad
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information technology
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josh lim, randstad
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job description

Exposure to latest technology

Regional role

about the company
A renowned Financial Services organisation is hiring a permanent role of Senior Technical Analyst (SCCM, O365) as an integral part of their expansion plans.

about the job

Your responsibilities in general will include:

  • Administrating common services including Windows 10, Office 365, Active Directory, deploying SCCM builds
  • Responding to requests for IT support and services while adhering to the defined SLA timeframes using our IT Service Management tools.
  • Providing Level 2 or Level 3 end user support while partnering with the infrastructure and application support teams to resolve incidents and requests
  • Logging and tracking the status of assigned requests for IT support and services, ensuring regular customer updates.
  • Engaging with key IT Stakeholders and providing technical solutions to IT and business requests/requirements
  • Provide the relevant equipment and support for meetings as required by the business.
  • Following ITIL processes and procedures, and wider company standards and policies.

skills and experience required

As a successful candidate, you should have:

  • Bachelor’s Degree in Computer Science/Information Technology or equivalent
  • At least 5 years of experience in SCCM builds.
  • At least 4 years of experience in Office 365.
  • Good knowledge of Active Directory administration (user and group management, adding objects to the domain, etc.)
  • Mandatory current experience with Windows 10 installation, support and troubleshooting.
  • Candidates with experience in iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune would have greater advantage.
  • Experience with translating business requirements into technical solutions

This is an excellent opportunity to improve technical skillset to the next level within a renowned Financial Services firm.

To apply online please use the 'apply' function, alternatively you may contact Josh LIM at 6510 3660 or

(EA: 94C3609 / R1766249)


sccm, end user, o365, office365, active directory, administration


no additional qualifications required

educational requirements

Associate Degree/Diploma