- Regional role
- Permanent in-house role with an established company
About the company
Our Client is an establish US MNC. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for an IT Engineer / IT Specialist / IT Executive Service Desk to join their team.
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About the job
Reporting directly to the IT manager based out of Asia, your role involves:
- Providing technical support (Computer, printer, mobile device and etc) to users through the ticketing system
- Resolving technical problems faced by end-users on Microsoft Windows OS, Microsoft Office Suite, and other business applications.
- Addressing hardware and software issues on both PC and MAC platforms.
- Collaborating with APAC regional/Global IT teams for the implementation of IT projects.
- Assisting in support and maintenance for the IT infrastructure
- Taking part in security audits and ensure compliance with regulatory requirements for back-office systems management.
- Managing external vendors, ensuring SLA is being adhered to
Skills and experience required
As a successful applicant, you will have at least 7 year of experience in IT Support. Exposure to Microsoft technologies such as Active Directory, Office 365, Microsoft Exchange, Microsoft Teams, SharePoint, OneDrive.
Whats on offer
This is an excellent opportunity to join an established end user environment with regional exposure.
To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment or 6510 3633. (EA: 94C3609/ R1219669)
