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student service officer (west/ up to $4500/month).

job details

summary

    job details

    about the company

    My client is a leading private education and lifelong learning institution in Singapore. They offer a diverse range of education pathways and professional training.

    about the job

    This incumbent’s main responsibility is to Execute the day-to-day work processes for the smooth delivery of services to Diploma / Degree / Master’s degree programme learners. He/ She can provide inputs or suggestions to improve on systems and processes to improve the efficiency and effectiveness of the Student Services department. This individual would be required to execute work processes to ensure that student interactions are responded to in accordance to policies, procedures and regulatory requirements.

    about the manager/team

    You will be reporting to the Student Service Manager, and will be working closely within a customer-fronting team within a private education institution.

    skills and experience required

    Applicants need to be minimally Diploma / GCE “A’” / “O” Levels, have at least 2 years of call center / frontline customer service experience, preferably in a diverse education setting. He/she needs to be a self-starter, independent and creative problem solver, proficient in the current office communication technologies, especially in microsoft office and excel functions. You should have great communication skills to interact efficiently with your customers.

    If you believe you have the right skills, experience and drive to succeed, please apply now.

    EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)



    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

    about the company

    My client is a leading private education and lifelong learning institution in Singapore. They offer a diverse range of education pathways and professional training.

    about the job

    This incumbent’s main responsibility is to Execute the day-to-day work processes for the smooth delivery of services to Diploma / Degree / Master’s degree programme learners. He/ She can provide inputs or suggestions to improve on systems and processes to improve the efficiency and effectiveness of the Student Services department. This individual would be required to execute work processes to ensure that student interactions are responded to in accordance to policies, procedures and regulatory requirements.

    about the manager/team

    You will be reporting to the Student Service Manager, and will be working closely within a customer-fronting team within a private education institution.

    skills and experience required

    Applicants need to be minimally Diploma / GCE “A’” / “O” Levels, have at least 2 years of call center / frontline customer service experience, preferably in a diverse education setting. He/she needs to be a self-starter, independent and creative problem solver, proficient in the current office communication technologies, especially in microsoft office and excel functions. You should have great communication skills to interact efficiently with your customers.

    If you believe you have the right skills, experience and drive to succeed, please apply now.

    EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)



    Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.