system engineer (itil) in Singapore

posted
contact
hoon teck tan, randstad
job type
permanent

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
reference number
91M0157776_1625991143
contact
hoon teck tan, randstad
phone
65103633
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job description

Opportunity to drive IT projects

Regional role

about the company

Our Client is a market leader within their industry. With offices across more than 10 countries worldwide, our client is committed in technology investment and they are now looking for an IT Infrastructure Consultant to join their team.


about the job

Your responsibility includes:

  • Analyze requirements and translates it into infrastructure service operations specifications.
  • Ensuring smooth delivery of IT Infrastructure services, ensuring that internal SLA has been met. This includes managing IT Incident, Problem, and change management processes
  • Managing external vendors (Infrastructure), ensuring external SLA has been met
  • Leading IT infrastructure and data center project implementation which includes ensuring project adheres to timeline, budget and risk management
  • Driving continuous improvement to improve service level agreement. This is achieved through measurement of service performance, and continual service review and improvement

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in IT Service Delivery Management / ITSM / ITIL. Exposure to infrastructure and data center is required for this role. Proven track record of managing external vendors is required for this role. You would have led at least 2 end to end IT project implementation with exposure to milestone planning and scope management.

Candidates with servicenow experience or professional certification such as ITIL or equivalent will be of added advantage.

Whats on offer

You will get the opportunity to lead high value projects with exposure to latest technology.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/hoonteck-nologyrecruitment or 6510 3633. (EA: 94C3609/ R1219669)

skills

ITIL,

qualification

no additional qualifications required

educational requirements

Associate Degree/Diploma