tech support engineer (networking, layer 2/3 mpls) in Singapore

joey lam, randstad
job type
S$ 7,000 - S$ 9,000 per month

job details

information technology
job type
working hours
S$ 7,000 - S$ 9,000 per month
5 years
reference number
joey lam, randstad
add to saved jobs print

job description

about the company

  • Our client is a US based IT service provider providing services in trading communication systems, cloud connectivity and network services.

about the job

  • Network Management – To monitor and troubleshoot networks using network management systems and tools.
  • Network Build – To install and maintain network equipment including; Cisco routers, Nokia routers, VoIP gateways and switches, BTI, Sagem optical platform as well as Sycamore DNXs.
  • Administration Duties – To maintain records, network schematics and databases.
  • Fault Management – Troubleshoot network faults and ensure customer networks are up and working.
  • Network Monitoring - ensure that customer networks are proactively monitored and customer trouble tickets resolved within service level targets
  • Required to support 1 weekend per week as per shift necessity, subject to schedule plan.
  • Availability to work early or late shift on weekdays anytime between 7am to 6pm
  • Call Out – To provide 24 hour call out support when required.
  • Developing and expanding IP network and capability in Asia Pacific region.
  • Deliver customer service excellence to customers at all times

about the manager/team

  • The hiring manager is based in Singapore, and the team consist of 2 colleagues in KL & 2 colleagues in SG.
  • Working days: 5 day per week shift, with 1 of the days being a weekend (e.g. Tues to Sat / Sun to Thurs) - WFH permanently currently
  • Working hours: Shift can be either 7am - 4pm / 8am - 5pm / 9am - 6pm

skills and experience required

  • Diploma / Degree in Information Technology or equivalent
  • Minimally 5 years of experience in Network Engineering
  • Experience in Telecommunication field with extensive knowledge in a wide portfolio of technology and products across IP, SDH, and DWDM platforms.
  • Good working knowledge of Cisco (Minimum CCNP), Nokia (NRS), and DWDM optical based equipment.
  • Experience with IP networking MPLS, Layer 2 technology.
  • Experience with Nokia routing network or SIP technology will be preferred
  • Knowledge of Financial Markets Data such as service feeds will be advantage
  • Ability to work as an individual contributor and team player. Role requires to interact and working closely with colleagues, service provider and customer in support role of network circuit design.
  • Networking certifications are a plus.

To apply online please use the 'apply' function, alternatively you may contact Joey at joey.lam(@) /

(EA: 94C3609/ R1879086)


networking, mpls layer 2/3, bgp, routing, switching, ccnp


no additional qualifications required

educational requirements

Bachelor Degree