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technical service manager (security) in Singapore

anson koh, randstad
job type
S$ 80,000 - S$ 125,000 per year

job details

information technology
job type
working hours
S$ 80,000 - S$ 125,000 per year
6 years
reference number
anson koh, randstad
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job description

Why Join?

  • Permanent position
  • Salary range from $7,000 to $10,000 per month
  • Great career progression

about the company

Leading Cybersecurity and managed security services provider focused on thread detection and market leader within it industry.

about the job

In this role, you will be responsible to lead a team of 3 Security Delivery Tech Leads/Engineers in deployment projects of security technology products in customers’ environment (e.g. FW, IPS, EPS, PAM, CA, DBSec, etc.)

  • Manage the overall project / task allocations among team members and their timelog; Ensure high overall staff utilisation rate
  • Optimise the team’s strength and competency and provide coaching and mentoring to engineers in the team; Manage staff leave approvals and performance appraisals
  • Work closely with the Project Managers of assigned deployment projects and be overall responsible of the technical implementation of the in-scope security technologies
  • Ensure timely and smooth implementation of in-scope security technologies according to the proposed technical solutions
  • Interact and front Customers and internal teams on technical implementation-related matters of assigned projects; Attend internal and Customer meetings
  • Hand over completed implementation projects to designated Maintenance and Operations parties
  • Validate and provide feedback on security product technical solutions proposed by Presales Team
  • Work closely with the Presales Team and assist in man-effort estimation on deployment project Profession Service requirements

skills and experience required

  • Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or Information System
  • At least 6 years’ working experience in IT security technologies deployment and/or operations
  • At least 2 years’ working experience in a managerial position as people manager
  • Strong critical thinking and problem-solving skills and a passion for cyber security
  • Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
  • It will be an advantage to possess the following, but not a must:
    • PMP or PRINCE2 certification
    • CISSP certification
    • Prior working experience in large complex projects with multiple internal and external stakeholders
    • Understand project financials and P&L
    • Prior experience and/or certifications in any of the following security technology products:
      • FortiGate (FW)
      • Palo Alto (FW)
      • Algosec Security Management Suite (Firewall Analyzer)
      • Trend Micro Deep Security, Apex & Deep Discovery (EPP)
      • Trend Micro Tipping Point (NIPS)
      • Trend Micro InterScan (ICAP)
      • Carbon Black CB Response (EDR)
      • Axway SecureTransport (Secure File Transfer)
      • Tripwire Enterprise (FIM)
      • Imperva SecureSphere (DB Sec)
      • Forcepoint DLP (DLP)
      • Forcepoint Web Security (Web Proxy)
      • RSA Authentication Manager (2FA)
      • Tenable SecurityCenter and Nessus(VA)
      • Splunk (SIEM)
      • Phantom Security Operations Platform (SOAR)
      • CyberArk Core PAS (PAM)

To apply online please use the 'apply' function, alternatively you may contact Anson at 9025 4389.
(EA: 94C3609/ R1655013 )


no additional skills required


Computer Engineering / Information Security

educational requirements

Bachelor Degree