technical support engineer- informatics product in Singapore

posted
contact
chloe chen, randstad
job type
permanent
salary
S$ 3,500 - S$ 5,000 per month

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
salary
S$ 3,500 - S$ 5,000 per month
reference number
91M0149263_1601548661
contact
chloe chen, randstad
add to saved jobs print

job description

about the job
- Provide product support to distributors and customers for Informatics Products in
Asia Pacific Region countries
- Provide training and prepare materials for technical training
courses for software
- Provide Single Point of Contact for distributors on technical queries
- Self-motivated with a strong ability to resolve customer technical problems
- Identify and implement service quality improvements

skills and experience required
- Degree in Chemistry/Biochemistry/Computer Science
- At least 3 years of relevant working experience in analytical instruments
- Experience in implementing laboratory informatics products such as CDS, Microsoft
SQL Server, Oracle DB, VMWare, Citrix, LIMS, ELN and/or SDMS are preferred
- Good communication skills and interpersonal skills
- Good analytical skill and able to troubleshoot and resolve issues quickly

To apply online please use the 'apply' function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)


skills

no additional skills required

qualification

no additional qualifications required

educational requirements

Bachelor Degree