technical support specialist - cell therapy in Singapore

posted
contact
johari masod, randstad
job type
permanent

job details

posted
location
singapore
specialism
life science
job type
permanent
working hours
Full-Time
experience
1 year
reference number
91M0148122_1599115495
contact
johari masod, randstad
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job description

about the company

A global biotechnology company with over 3000 employees worldwide. They offer a wide variety of solutions covering cell preparation, cell culture and molecular analysis amongst other to clinical researchers and physicians globally.

about the job

  • Provide application support, investigate and troubleshoot technical issues to reduce customer complaints.
  • Visit customers for demos, instrument installations or troubleshooting.
  • Collection and analysis of data required for analysis of product performance.
  • Client interaction for pre sales, demonstration and post sales support.

about the manager/team

This position reports to the Technical Support Leader and will be part of the global technical support team providing scientific product support to global clients. The role will require you to liaise with internal stakeholders such as R&D, production sales, support and service teams globally.

skills & experience required

Due to the technical nature of the products and end-users of the products, you must at least possess a master degree in either biology, biotechnology or medicine from a reputable university.

Ability to communicate and present is critical for this role. The ability to communicate and troubleshoot remotely via email and phone is critical for success in this role.

Must be willing to travel at least once every 3 months.

To apply online, please click on the appropriate link. Alternatively, please contact Johari Masod at +65 8282 1340 quoting Ref No. 91M0148122

EA: 94C3609 / R1109554

skills

biology, biotechnology,flow cytometry, cell culture, cell analysis, molecular diagnostics

qualification

Master, Phd

educational requirements

Master's Degree