telecommunication network service delivery manager, asia in Singapore

posted
contact
hoon teck tan, randstad
job type
permanent

job details

posted
location
singapore
specialism
information technology
job type
permanent
working hours
Full-Time
reference number
91M0135814_1564630468
contact
hoon teck tan, randstad

job description

  • Newly created role
  • Engagement with external client across various industries

About the company

Our client is a leading company in the telecommunication industry. With massive expansion plan in Asia, they are recruiting a new Telecommunication Network Service Delivery Manager, Asia to join their team.


About the job


Your responsibility includes:

  • Ensuring that the network downtime is minimized for external clients. This is achieved through network review/ planning (design, integration, and optimization)
  • Proactively engaging on all high priority incidents, identify under-reported issues and flag potential.
  • Review network design, conduct root cause analysis and preventive actions for operation improvements to customer’s network
  • Establishing long term relationships with customers while serving as the bridge between internal teams and clients. This includes conducting period (weekly and monthly) service operation meetings with external clients and providing timely customer reports on trend analysis to support and enhance the customers’ business success.
  • Staffing and developing the skills of delivery resources to ensure that qualified resources are in place to meet project requirements, ensuring network project implementation and migration runs smoothly

Skills and experience required
As a successful applicant, you will have at least 5 years of experience in telecommunication network. Experience in planning of service requirement to transit from project into maintenance phaseis required. You should have proven exposure in managing Incidence and Change management. Proven track record of working in a telecommunication company is mandatory.

Candidates with professional certification of ITIL, Cisco or Huawei will be of added advantage.


Whats on offer
This is an excellent opportunity to grow together with one of the fastest growing company in the telecommunication industry. You will get the exposure of working with external clients across various industries.



To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)








skills

ITSM

qualification

ITIL

educational requirements

Bachelor Degree