trade floor support - prestigious bank in Singapore

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job details

job category
information technology
job type
S$ 4,000 - S$ 5,500 per month
reference number
melissa low, randstad
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job description

about the company

Our client is an prestigious financial institution.

The company is looking for a competent Trade Floor Support Engineer to be a part of their team,

about the job

As a Trade Support Engineer, you will work closely with traders as 1st POC for all IT issues.

You will be required to:

  • 1st and 2nd Line end user support for workplace technologies (Desktop, Email, Telephony and Mobile.)
  • Investigate, diagnose and resolve incidents and problems using Remedy (following the ITIL framework)
  • Provide 1st level Market Data Support (Bloomberg and Reuters Products) as well as Voice, Video Conferencing and IPC Turret Support.

This is a 12 month renewable contract.

skills and experience required

To succeed in this position, you will need:

  • Diploma or degree in IT or related discipline
  • Minimum 3 years of relevant experience providing Trade Floor Support
  • Excellent Microsoft Suite of Applications knowledge
  • Video Conferencing Support – AMX/Cisco
  • Strong knowledge of Win7, Active Directory and Exchange essential
  • Good understanding and experience working with VMware, related working knowledge of SANs.
  • Strong understanding of market data – Bloomberg, Thomson Reuters, Factset etc. Strong knowledge of Microsoft Office 2010 required.
  • Experience in working in hedge funds or Private Equity firms is a bonus

To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)

(EA: 94C3609/ R1658081)