unified communications engineer (cucm) - healthcare in Singapore

posted
contact
melissa low, randstad
job type
contract
salary
S$ 7,000 - S$ 8,500 per month

job details

posted
location
singapore
specialism
information technology
job type
contract
working hours
Full-Time
salary
S$ 7,000 - S$ 8,500 per month
experience
3 years
reference number
91M0144443_1586416747
contact
melissa low, randstad
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job description

about the company

Our client is a US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. Annually their turnover is in the billions.

They are looking for a Unified Communications Engineer (CUCM) to join their team.



about the job

As an UC Engineer, you will be involved in the ownership, management and delivery of Contact Center and Unified Communications infrastructure requests throughout their lifecycle.

  • Covers all aspects of Voice and Data networking including traditional Data requests, UCC, IPT, Contact Centers, Telepresence and Wi-Fi and may include involvement in critical global requests in addition to regionally specific.
  • Understanding and addressing business requirements, building solutions which comply with corporate standards and working with in-house resources, capacity teams, outsourced teams and vendors to ensure cost-effective and on-time delivery of solutions that meet business partner’s requirements.
  • Effective communication with business partners and stakeholders. When required, the role may become involved with operational support related to the delivered solution.
  • Build solutions and implementation plans utilizing the appropriate internal and external resources (Ordering & Quoting team; Change Management team; Implementation Planner Capacity team; vendor resources) and ensuring full involvement of business partners and communication to all stakeholders.

You will work regular working hours. This will start off as a 1 year contract.




skills and experience required

To succeed in this position, you will need:

  • Min 3 years working on Cisco CUCM, with 2 years of project implementation experience.
  • Experience as a technical lead for TDM to Cisco IPT migration projects
  • Experience in deploying at least 3 contact centers (>50 agents)
  • Able to demonstrate expertise with CUCM version 11 and above
  • Valid CCNP Voice/Collaboration certification

To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg

(EA: 94C3609/ R1658081)







skills

uc engineer, cucm, cisco, Unified Communications Engineer, contact engineer

qualification

Min 3 years working on Cisco CUCM, with 2 years of project implementation experience.
Experience as a technical lead for TDM to Cisco IPT migration projects

educational requirements

Associate Degree/Diploma