aiops engineer (splunk itsi + devops).

about the company.
A leading public sector enterprise dedicated to managing digital services, automated infrastructure systems, and modern platform solutions across the local housing ecosystem.

about the job.
Join an established technical team to lead observability engineering, system telemetry, and operational intelligence workflows.

• Build and optimize IT service intelligence dashboards, system performance heatmaps, and service delivery maps.
• Perform real-time anomaly investigation, log analysis, and root cause diagnosis across complex system components.
• Integrate predictive machine learning tools to forecast performance issues and prevent operational outages.
• Automate configuration item synchronization between service management frameworks and central telemetry platforms.
• Enhance overall system visibility and cross-platform dependency tracking to accelerate incident response times.

skills and experience required.

• Professional background in IT operations, systems engineering, or software platform maintenance.
• Practical experience working with enterprise observability suites and central logging frameworks.
• Sound knowledge of configuration management databases and operational asset dependency mapping.
• Working knowledge of machine learning concepts applied to system monitoring and predictive analytics.
• Hands-on scripting capability using common operating system shells or modern automation languages.

Please click on the 'apply' button to apply online. For more information, please reach out to Vievien Nathan . (EA: 94C3609 / R1440037)