Job opening - IT Support Engineer / Desktop Support Specialist (L1/L2) - 4k in Singapore | Randstad Singapore

summary

singapore
S$3,500 - S$4,000 per month
permanent
full-time

specialism
information technology
sub specialism
infrastructure, network design & support
reference number
91M0273533_8083985108673583982

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job details

about the job.

Deliver Tier 1 and Tier 2 IT support for end-user devices, including desktops, laptops, mobile hardware, and peripherals, ensuring resolution within SLA targets.
Oversee ticket lifecycle management within the ITSM platform while tracking recurring incidents to support root-cause analysis and service improvements.
Administer daily operations, managing device onboarding, software deployment, OS patching, and compliance health checks.
Enforce endpoint security protocols, access provisioning, device hardening, and audit evidence gathering while escalating potential security incidents.
Support daily IT BAU operations, asset tracking, enterprise systems and basic network infrastructure alongside external vendors.

skills and experience required.

Minimum 1 year of IT work experience, with a relevant degree or diploma in computer science or computer engineering

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

...

about the job.

Deliver Tier 1 and Tier 2 IT support for end-user devices, including desktops, laptops, mobile hardware, and peripherals, ensuring resolution within SLA targets.
Oversee ticket lifecycle management within the ITSM platform while tracking recurring incidents to support root-cause analysis and service improvements.
Administer daily operations, managing device onboarding, software deployment, OS patching, and compliance health checks.
Enforce endpoint security protocols, access provisioning, device hardening, and audit evidence gathering while escalating potential security incidents.
Support daily IT BAU operations, asset tracking, enterprise systems and basic network infrastructure alongside external vendors.

skills and experience required.

Minimum 1 year of IT work experience, with a relevant degree or diploma in computer science or computer engineering

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

skills
no additional skills required
qualifications
no additional qualifications required
education
Associate Degree/Diploma

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CC

chloe chen

+65 6510 6514

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