order fulfilment executive.

Customer & Distributor Management

• Serve as the primary point of contact for regional distributor accounts, ensuring parts availability, high customer satisfaction, and strong business performance.

• Proactively communicate updates regarding inventory, shipment statuses, and operational issues while effectively managing customer expectations.

• Travel regionally (approx. once a month) to cultivate distributor relationships, conduct business reviews, and better understand local market requirements.

Supply Chain & Operations

• Collaborate closely with logistics, supply chain, and order fulfillment teams to guarantee timely deliveries and optimal stock levels.

• Monitor customer ordering behaviors, inventory trends, and fulfillment metrics to identify opportunities that improve sales and supply chain efficiency.

• Actively participate in process improvement initiatives to boost operational efficiency and elevate service standards.

Data Analysis & Reporting

• Leverage SAP and Microsoft Excel to analyze sales, inventory, and operational data, driving informed business decisions and continuous improvement.

• Create comprehensive reports, dashboards, and presentations to support regional management discussions and business reviews.

skills and experience required

• Experience: At least 2 years in supply chain, logistics, customer service, sales operations, or commercial support.

• Domain Knowledge: Solid understanding of end-to-end supply chain processes, including order fulfillment, inventory management, and logistics operations.

• Technical Skills: Hands-on proficiency with SAP and Microsoft Excel.

• Soft Skills: Highly analytical with excellent communication and cross-border stakeholder management abilities. You should be a customer-focused, proactive problem solver.

• Mobility: Comfortable traveling across the region approximately once a month.