business analyst.

• Leading the collection and analysis of business requirements for system and process enhancements.
• Reviewing new and existing workflows to ensure alignment and efficiency across integrated systems.
• Acting as the point of contact between operational teams, technical developers, and solution vendors.
• Assisting in brainstorming and conceptualizing solutions with IT and third-party providers.
• Coordinating user testing, system rollouts, training sessions, and relevant documentation efforts.
• Overseeing and driving modernization efforts related to IT infrastructure and operational processes.
• Supporting broader initiatives such as digitalization roadmaps, process improvement, and knowledge governance.
• Contributing to the implementation of internal policies around governance and compliance.

skills and experience required:

• Degree in Information Technology, Information Systems, or a closely related discipline.
• 4–5 years of experience in a business analyst or transformation role, ideally within the insurance sector.
• Familiarity with the group insurance domain is advantageous.
• Exposure to web and mobile front-end applications is beneficial.
• Proven involvement in full lifecycle digital transformation or modernization projects.
• Strong foundation in project coordination or project management methodologies.
• Experience in areas like customer experience (CX), user experience (UX) design, and AI-driven solutions is a plus.
• Strong interpersonal and stakeholder engagement abilities, with a focus on clear communication.
• Analytical mindset with a high level of precision and attention to detail.
• Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
• Comfortable working both independently and within cross-functional teams.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at +65 8450 8938 (EA: 94C3609 /R23111951)