Job opening - client service, private bank in Singapore River | Randstad Singapore

summary

singapore river
S$4,000 - S$4,800 per month
contract
full-time

specialism
banking & financial services
sub specialism
banking operations
reference number
91M0265526_3849372129291479444

job details

about the company

Our Client is a renowned Private Bank with global presence.

about the job

...

Be the primary point of contact for clients in Singapore and Hong Kong, provide first-level support via phone and/or email.
Analyse and resolve client questions and requests promptly
Work closely with internal stakeholders when you need second-level expert support to solve complex issues
Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner
Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives

skills and experience required

>3 years of prior experience in call centre/ client service
Good understanding of Banking and financial products
This role requires working a night shift (5pm to 2am)
Strong communication skills
Team player

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

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about the company

Our Client is a renowned Private Bank with global presence.

about the job

Be the primary point of contact for clients in Singapore and Hong Kong, provide first-level support via phone and/or email.
Analyse and resolve client questions and requests promptly
Work closely with internal stakeholders when you need second-level expert support to solve complex issues
Document and maintain the Client’s requests/enquiries received in the Bank’s ticketing tool, keep control over the issues list and see through each issue to closure in a timely manner
Strong commitment to quality service and a desire to drive innovation and continuous process improvement initiatives

skills and experience required

>3 years of prior experience in call centre/ client service
Good understanding of Banking and financial products
This role requires working a night shift (5pm to 2am)
Strong communication skills
Team player

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

experience
3 years
skills
client service, contact centre, banks
qualifications
>3 years of prior experience in call centre/ client service
Good understanding of Banking and financial products
This role requires working a night shift (5pm to 2am)
education
Bachelor Degree

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KK

krystal kwah

+65 6517 1620

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