about the company.
A well-established global financial institution with a strong footprint in Asia, known for its collaborative workplace culture and commitment to providing comprehensive banking solutions to its corporate and retail clientele.
about the job.
Act as the primary touchpoint for end-to-end client inquiries, resolving service issues, and managing dispute resolutions effectively.
Facilitate day-to-day banking operations, including corporate account lifecycle management, signature authentications, and fund remittances.
Provide comprehensive administrative support for commercial transactions, processing loan instructions, and overseeing fixed deposit rate adjustments.
Administer digital banking service requests, handling platform applications, credential resets, and client onboarding modifications.
Maintain internal service databases regularly, reconciling transaction data and ensuring operational manuals align with current procedures.
skills and experience required.
Tertiary qualification with a solid foundation in banking operations and financial products.
Demonstrated familiarity with regulatory frameworks and corporate internal reporting procedures.
Proficient in standard office productivity software and core banking administration systems.
Strong team player with excellent interpersonal and communication skills to manage diverse stakeholder relationships.
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