about the company
A established global FMCG brand known for its commitment to high quality consumer products and strong international presence.
about the job
This is a 1 year contract position paying up to S$6000 per month, based along Chinatown, serving as the primary touchpoint for order-to-delivery operations.
- Act as the main contact for clients regarding order processing, tracking, and delivery inquiries.
- Utilize Tier-1 ERP systems to process orders efficiently and manage inventory availability.
- Manage shipment logistics, custom duty requirements, and coordinate custom labeling or sampling with warehouse teams.
- Generate essential shipping documents, pro-forma invoices, credit notes, and final commercial invoicing.
- Handle post-delivery support including order tracking, tracing, and log quality feedback for internal resolution.
skills and experience required.
- Minimum 2 years of relevant experience within customer service or order management functions.
- Hands-on proficiency with Tier-1 ERP systems is essential.
- Advanced spreadsheet skills, including VLOOKUP and Pivot Tables.
- Excellent organizational skills with the ability to multitask in a fast-paced environment.
- Strong communication skills and a proactive, collaborative working style.
Please click on the 'apply' button to apply online. For more information, please reach out to Wai Ling Tai. (EA: 94C3609 / R1110392 )
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