about the company
We are partnering with manufacturing companies in the Automotive industries, seeking Order Management/Logistics Executives to support B2B operations. These roles are vital in ensuring seamless communication and service delivery for sales order fulfilment, quotations, and customer inquiries.
Location: Central, Singapore
Working Hours: Mon-Fri (9-6) with hybrid arrangement
about the job
- Provide professional customer service to B2B clients by addressing inquiries, resolving complaints, and ensuring a positive customer experience throughout the order cycle.
- Promote and up-sell parts based on market needs while providing timely, value-adding responses to customer inquiries, especially during supply disruptions.
- Process orders and claims accurately, ensuring clear communication of delivery, cost, and safety factors, and take proactive steps for recovery when needed.
- Managing logistics arrangements
skills and experience required
- Minimum 2–3 years of order management/logistics experience
- Proficiency in SAP is a strong advantage.
- Familiarity with Incoterms is preferred.
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To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )