- Toy and Collectables brand venture under a globally renowned video game developer.
- Operations manager to oversee sales and operations of retail stores.
Operations Manager (Toy and Collectables Brand)
about the company
Our client is an upcoming toy and collectables venture under a globally renowned video game developer. With concrete expansion plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2025.
key responsibilities
- Retail Launch & Expansion
- Lead the end-to-end process of opening new stores, from location scouting and lease negotiations to overseeing interior fit-outs and ensuring timely launches.
- Partner with key stakeholders to ensure all new openings meet brand standards and business timelines.
- Commercial Strategy & Financial Management
- Define and execute revenue strategies and sales objectives across the retail portfolio.
- Take ownership of P&L performance, cost controls, and discount structures to ensure strong financial outcomes.
- Identify and implement opportunities to boost profitability and operational sustainability.
- Performance Analysis & Growth Optimization
- Monitor business metrics and store performance regularly to identify trends, areas for improvement, and untapped opportunities.
- Implement solutions based on insights and performance data to enhance operational output.
- Marketing & Brand Activation
- Work closely with marketing teams to develop region-specific campaigns that drive foot traffic and brand visibility.
- Support in-store promotional initiatives to align with overarching marketing goals.
- Team Leadership & Store Excellence
- Lead, coach, and develop store teams to uphold high standards in customer service and operational delivery.
- Build a performance-focused culture through regular feedback, training, and clear KPIs.
qualifications and experience:
- Bachelor’s degree in any discipline.
- Minimum 5 years of experience in retail management, preferably in large-scale chain operations.
- Ability to communicate with Chinese speaking stakeholders and superiors.
- Knowledge and experience in store openings, including sourcing for store locations.
- Strong hands-on operational experience combined with a strategic, systems-oriented approach to business management.
- Demonstrated leadership in team management, risk control, and talent development.
If you’re ready to take on a dynamic role and contribute to our brand’s growth, we’d love to hear from you! Apply today to be a part of our journey.
(EA: 94C3609/ R23112482)
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