- Global role
- System integration/upgrade experience
- Experienced in providing user training and ongoing user support
about the company
The company has a strong presence in the Asia-Pacific region and is an influential player within their industry.
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about the job
- Collaborate with stakeholders to translate business needs into technical specifications.
- Customize and integrate CRM with mobile and external systems for seamless operation.
- Work with UI/UX designers to develop user-friendly interfaces based on business requirements.
- Tailor CRM systems and mobile apps to meet operational needs.
- Conduct System Integration Testing and User Acceptance Testing to ensure system quality.
- Manage data migration to ensure accurate transfer into the CRM system.
- Oversee deployment processes and ensure readiness for launch.
- Provide post-launch support, troubleshooting issues and implementing continuous improvements.
- Create comprehensive user manuals and training materials for CRM platforms and mobile applications.
- Deliver training sessions to ensure stakeholder proficiency in using the systems.
- Act as the main liaison between external vendors and internal teams for smooth project delivery.
skills and experience required
In-depth knowledge and expertise in CRM systems. Extensive experience in system integration and upgrades.
Proficient in project management with a proven history of successful project delivery.
whats on offer
The permanent role for a Senior CRM Executive offers a salary range of $6,000 – $6,500, along with additional company perks.
This is a great opportunity to take the lead and collaborate closely with technology teams on global, enterprise-wide initiatives within the organization.
To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)
