senior investigations officer (financial services).

• Planning and conducting complex, end-to-end investigations into alleged market conduct breaches, unfair practices, mis-selling, fraud, and other compliance-related issues within the company's operations.
• Gathering, analyzing, and preserving evidence (e.g., policy documents, communication records, sales materials, interviews) to establish facts and determine the root cause and extent of non-compliance.
• Interviewing internal stakeholders and relevant external parties in a professional and objective manner.
• Preparing clear, concise, and defensible investigation reports detailing findings, conclusions, and recommended corrective/disciplinary actions.
• Liaising with Legal, Compliance, Audit, and Business units to ensure proper resolution and implementation of remedial measures.
• Identifying systemic weaknesses and recommending enhancements to internal controls, policies, and training programs to mitigate future risks.
• Staying updated on relevant laws, regulations, and market conduct best practices in the life insurance sector.

Skills and experience required

• At least 3 years in an investigative role within the financial services industry (e.g., insurance, banking, wealth management).
• Senior Police Investigator with extensive experience in investigating financial services crime (e.g., commercial crime, fraud, white-collar offenses).
• Casino Compliance Assistant Manager/Manager with significant experience in conducting regulatory and internal compliance investigations.
• Compliance Officer from a regulatory body like IRAS (Inland Revenue Authority of Singapore), or similar government bodies, with a focus on investigations work.
• Expert knowledge of investigation techniques, evidence handling, and regulatory due process.
• Strong understanding of market conduct principles and regulatory requirements relevant to the life insurance industry (or the ability to rapidly acquire this knowledge).
• Excellent analytical and critical thinking skills to interpret complex data and uncover facts.
• Exceptional written and verbal communication skills for interviewing and report writing.
• High degree of integrity, professionalism, and discretion when handling sensitive and confidential information.
• Ability to work independently, manage multiple investigations concurrently, and meet tight deadlines.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )