service coordinator (east).

about the company
Our client is a leading provider of advanced marine and offshore technology solutions, and we are seeking a Service Coordinator to manage coordination with customers for Service Engineers.

Located in the East Region.
Company Transport from Pasir Ris/Tampines/Punggol/Sengkang

about the job

• Act as the main point of contact for customers, handling enquiries, service requests, and feedback through various communication channels.

• Coordinate service scheduling and liaise with engineers, subcontractors, and customers to ensure timely completion of jobs and customer satisfaction.

• Prepare quotations, service documents, purchase orders, and shipment forms while maintaining accurate records in the system.

• Support after-service activities such as tracking job progress, updating reports, managing warranty claims, and assisting with audits or inspections.

• Collaborate with internal teams to monitor service quality, identify process improvements, and ensure smooth day-to-day operations.