about the company
Our client is a global commercial property, casualty, and specialty risk insurance organization providing comprehensive risk management solutions to mid-sized companies and multinational corporations. The firm operates across major international markets, delivering customized re/insurance products, data-driven insights, and risk transfer solutions across property, casualty, and financial lines portfolios. The organization integrates structured digital processing platforms and sustainable business practices into its regional operations. The company maintains an agile work environment focused on operational efficiency, structured service delivery, and collaborative execution.
about the job
As an Underwriting Assistant within the Middle Office, you will act as a key operational facilitator managing end-to-end account lifecycle workflows from initial submission through to account expiration. In this position, you will coordinate daily processing tasks alongside underwriting, credit control, and shared services teams to support business delivery.
To succeed in this role, you will be responsible for:
• Account Lifecycle Management: Directing administrative processes across renewal and prospect accounts, including quote creation, account clearance, and binding documentation within internal systems.
• Implementation & Processing: Facilitating premium calculations, policy issuances, and tax bookings in compliance with organizational processing guidelines.
• Stakeholder Coordination: Liaising directly with underwriters, brokers, and credit control functions to support premium collections, resolve account inquiries, and maintain accurate documentation files.
• Portfolio Maintenance: Executing mid-term endorsements, issuing certificates of insurance, and tracking correspondence to ensure timely updates across assigned commercial accounts.
• Operational Governance: Tracking policy issuance progress, maintaining defined system data accuracy metrics, and assisting with user acceptance testing during process updates.
about the manager/team
You will report directly to the Middle Office Team Lead based in Singapore. The position functions within a collaborative operational unit that interacts regularly with regional underwriting teams, claim handlers, and shared services colleagues in a virtual workspace. The team emphasizes structured task prioritization, open communication, and ongoing technical development.
skills and experience required
To be considered for this role, candidates should meet the following criteria:
• Education & Qualification: A tertiary qualification or relevant insurance industry certification, or active study toward a recognized insurance designation.
• Professional Experience: Experience in insurance administration, middle office support, or client servicing within commercial insurance lines.
• Communication Skills: Effective communication abilities for interacting with internal stakeholders and external counterparts.
• Technical Proficiency: Competency in standard MS Office applications, with working knowledge of Genius insurance software or document management systems considered beneficial.
• Workflow Management: Ability to manage concurrent operational deadlines, prioritize daily tasks, and maintain detail accuracy within account processing guidelines.
To apply online please use the 'apply' function, alternatively you may contact Hazel at +65 93884683. (EA: 94C3609/ R25158773)
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