about the company
Our client is a premier global independent insurance brokerage known for its client-first philosophy and professional stability. They pride themselves on an entrepreneurial culture that allows for bespoke risk solutions and long-term career development within a supportive international network.
about the job
In this role, you will be the primary point of contact for a dedicated portfolio of commercial clients, focusing on providing high-quality servicing and risk advisory. You will manage the end-to-end lifecycle of these accounts to ensure their insurance needs are met with precision.
Your key responsibilities include:
Client Advisory: Serving as the key contact point for all servicing matters and issue resolution.
Risk Assessment: Understanding each client's business risk profile, exposures, and specific insurance needs.
Technical Guidance: Providing professional advice on coverage, programme structures, risk profiles, and contractual requirements.
Renewal & Claims Management: Managing the end-to-end renewal process, including assisting clients with major or complex claims.
Portfolio Development: Identifying cross-sell and up-sell opportunities in collaboration with internal teams and referral points.
Operational Excellence: Working closely with insurers and international partners to ensure accurate invoicing and documentation that aligns with agreed service levels.
Governance & Compliance: Ensuring all activities adhere to company policies, regulatory requirements, and risk management frameworks.
about the manager/team
You will join a professional and collaborative team of risk specialists who value expertise and mutual respect. The environment is supportive, providing you with the necessary resources to manage your portfolio effectively. The leadership style focuses on professional growth and collective success, offering a grounded workspace for experienced professionals.
skills and experience required
Education: A Bachelor’s degree in a relevant field or equivalent professional experience.
Experience: At least 5 years of experience in a similar account management or servicing role within the Property & Casualty (P&C) sector.
Certifications: Must possess valid General Insurance certifications, including BCP, PGI, and ComGI.
Communication: Strong interpersonal skills with excellent communication and conflict resolution abilities.
Analytical Thinking: A logical and methodical approach to problem-solving and evaluating complex information.
Work Management: The ability to manage multiple priorities effectively to meet professional service standards.
Valued Skills: Experience managing multinational insurance programs is preferred, and prior experience in project management will be considered a bonus.
To apply online please use the 'apply' function, alternatively you may contact Hazel at +65 93884683. (EA: 94C3609/ R25158773)
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