- Academy focusing on Hospitality and Service skills.
- 2 years contract position with a possibility of extension and conversion.
Business Development Manager (2 years contract)
about the company
Our client is a highly regarded training academy, with a focus on driving service excellence in the hospitality industry. With concrete expansion plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2025.
key responsibilities
- Actively source new business opportunities through outreach strategies including direct engagement, strategic networking, and presence at industry functions.
- Design compelling client proposals for learning and development initiatives, integrating pricing strategies, value propositions, and delivery milestones.
- Foster strong, ongoing relationships with key client stakeholders to ensure satisfaction and repeat business.
- Work cross-functionally with internal departments to shape and finalize service agreements.
- Negotiate contract terms with external partners while safeguarding business interests and maintaining transparency.
- Understand and assess the capability-building requirements of potential clients through consultative approaches.
- Keep abreast of market movements, competitor activities, and evolving industry demands to spot high-potential prospects.
- Collaborate closely with instructional design and training experts to align proposed solutions with clients’ objectives and expectations.
- Support sales efforts with customized presentations, marketing collateral, and pitch materials.
- Serve as the main point of contact, responding to queries, gathering feedback, and recommending additional solutions that align with the client’s evolving needs.
- Oversee project timelines and ensure commitments are delivered as promised.
- Gather and interpret service delivery data to track performance against expectations.
- Produce regular reports that identify opportunities for innovation, optimization, and service enhancement.
qualifications and experience:
- Degree in Marketing, Business, Communications, or related field
- Energized by business growth and thrives in a role that requires hunting (proactive outreach and sales)
- Skilled in Microsoft Office applications, especially Excel and PowerPoint
- Strong analytical capabilities with a focus on problem-solving and continuous improvement
- Resilient under pressure with proven ability to juggle multiple priorities
- Excellent interpersonal skills with the ability to influence and engage stakeholders at all levels
- Exceptionally detail-oriented and highly organized
If you’re ready to take on a dynamic role and contribute to our brand’s growth, we’d love to hear from you! Apply today to be a part of our journey.
(EA: 94C3609/ R23112482)
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