about the company
Our client is an IT consultancy firm.
about the job
This position offers administrative and documentation support to the IT/Product team. This role is non-technical, but it involves working closely with technical teams and requires strong organizational and documentation skills. The main goals of the role are to ensure smooth coordination between departments, track tasks efficiently, and keep accurate records of project progress, approvals, audits, and releases.
The Contract Administrator is responsible for managing a variety of product and project-related documents. This includes preparing and organizing product-related items. The role also involves tracking document versions and maintaining repositories.
In addition to documentation, the role provides administrative support. This includes scheduling and coordinating meetings with different teams, recording and distributing meeting minutes and action points, and following up on outstanding tasks.
The administrator also assists in tracking system changes, maintaining product release calendars or Jira boards, and coordinating necessary sign-offs and approvals. For compliance and audits, the role involves preparing documentation for internal, ISO, and external audits , as well as maintaining logs for user access, change management, and incident reports. The administrator also helps ensure that policies like ITIL or PDPA are followed in the documentation process.
Finally, the role involves acting as a key liaison between the product, business, and compliance teams. This includes consolidating feedback and requirements and ensuring clear, timely communication across all functions.
skills and experience required
- diploma or bachelor's degree in IT, Business Administration, or a similar field
- Minimally 2 years of experience in an administrative, coordinator, or documentation role, ideally within a tech or IT setting
- Excellent organizational and time management ability
- Detail-oriented and structured documentation habits
- Strong multitasking across multiple projects or systems
- Clear written communication for technical and non-technical audiences
If you believe you have the right skills, experience and drive to succeed, please apply now.
EA: 94C3609 / Reg: R1872162
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