about the company.
Our Client is a lifestyle and hospitality group is dedicated to curating innovative concepts across the culinary sector. With a focus on reinventing consumer experiences, the organization prides itself on a DNA rooted in exceptional hospitality and creating meaningful connections through high-end, distinctive dining environments specializing in both traditional and modern Asian flavors.
about the job.
...
Join a premier hospitality group as an Operations Manager (Japanese / Chinese Cuisine), where you will drive the day-to-day performance and operational excellence of assigned premium brands across Singapore.
Lead and oversee the comprehensive daily operations of the restaurant to ensure consistent service, high food quality, and strict adherence to brand standards.
Monitor and analyze outlet financial performance, including labor and food costs, to optimize profitability and implement strategic improvement measures.
Conduct regular audits and site visits to ensure 100% compliance with SOPs, company policies, and local regulatory requirements.
Manage regional manpower planning, including recruitment, staff deployment, and performance management in partnership with HR.
Execute marketing and promotional initiatives while providing operational feedback to enhance brand visibility and customer engagement.
- Execute sales, marketing, and promotional initiatives as directed by management and provide operational
- Handle operational issues, customer feedback, and incidents, escalating matters to the Head of Operations when required.
- Prepare and submit regular operational reports and updates to the Head of Operations.
- Provide hands-on operational support, including performing service duties and working flexible hours or shift schedules when required for business needs.
skills and experience required.
Minimum of 5 years of experience in F&B operations, with a strong preference for candidates who have managed Asian fine dining cuisine restaurants
Demonstrated expertise in lead-scale team management, specifically in guiding Restaurant Managers and diverse operational staff.
Comprehensive knowledge of service standards, hygiene protocols, and the implementation of operational SOPs within the Asian cuisine sector.
Strong financial acumen with a proven track record of controlling labor, food, and controllable expenses.
Flexible and hands-on approach, with the ability to work varied shifts and weekends to support ground-level operations as needed.
Please click on the 'apply' button to apply online. For more information, please reach out to Reuben Tan (9898 0874)
(EA: 94C3609 / R25157801)
