You are successfully logged out of your my randstad account

You have successfully deleted your account

Thank you for subscribing to your personalised job alerts.

16 jobs found for Call centre in Singapore

filter5
clear all
    • permanent
    • S$2,200 - S$3,300 per month
    • full-time
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts including Saturdays, Sundays and Public Holidays. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts including Saturdays, Sundays and Public Holidays. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$3,000 - S$3,600, per month, Bonus + Benefits
    • full-time
    about the companyOur client, one of the leading global medical healthcare provider company that provides global private medical insurance to individuals.about the jobIn this position as a Customer Care Associate, you will be responsible for authorization data collection and/or data entry into the computer system from incoming calls, e-mails or Faxes.You will be supporting the daily functions and assigned tasks by the case managers, such as answering enquiries, gathering information, resolving routine matters and responding to minor complaints or problems received through inbound phone queues. You will also be required to maintain documentation for regulatory review, participate in education of members / providers regarding plan benefits and make referrals to other departments.skills and experience required2+ years of experience in call centre, customer service or telesalesExcellent communication and interpersonal skillsHighly independent and ability to work well as a TeamAbility to work well under pressure and tight deadlines while managing prioritiesIf the above position interest you, kindly click on the appropriate link to apply for this role.EA: 94C3609/R132534. Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the companyOur client, one of the leading global medical healthcare provider company that provides global private medical insurance to individuals.about the jobIn this position as a Customer Care Associate, you will be responsible for authorization data collection and/or data entry into the computer system from incoming calls, e-mails or Faxes.You will be supporting the daily functions and assigned tasks by the case managers, such as answering enquiries, gathering information, resolving routine matters and responding to minor complaints or problems received through inbound phone queues. You will also be required to maintain documentation for regulatory review, participate in education of members / providers regarding plan benefits and make referrals to other departments.skills and experience required2+ years of experience in call centre, customer service or telesalesExcellent communication and interpersonal skillsHighly independent and ability to work well as a TeamAbility to work well under pressure and tight deadlines while managing prioritiesIf the above position interest you, kindly click on the appropriate link to apply for this role.EA: 94C3609/R132534. Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,200 - S$3,300 per month
    • full-time
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,200 - S$3,300 per month
    • full-time
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,200 - S$3,300 per month
    • full-time
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. With over 100 years of history, My client is an esteemed brand in the luxury retail industry, adored by many. Carrying a wide range of products, from leather goods, to jewelries and accessories, they have grown to be a predominant player in the fashion world. Committed to nurturing and developing different talents, regardless of differences. They are currently seeking a Client Advisor to join their team in Singapore. If you are a Customer Service driven individual, passionate to explore an opportunity within the luxury retail industry, apply now! about the jobAs a Client Advisor (CA), you will anticipate and manage the enquiries from the clients and through appropriate clienteling, meet their needs through relevant product recommendations and upselling. Your clients will engage via an omni channel platform where the CA is expected to deliver exceptional client experience whilst developing a trusted and connected relationship with them. The CA will be expected to be resourceful and develop relevant solutions to clients by utilizing relevant resources to fulfill their queries and purchases. You will be required to build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport and achieve day-to-day operational requirements within the established objectives and standards (and not limited to) actively supporting all new product launches, marketing campaigns and any other initiatives that drive sales, deliver extraordinary service on inbound and outbound calls / emails / social media servicing / chat messages and any other channels that may be established, adopt the required strategy to deliver expected targets are met in terms of sales and client experience; by leveraging on tools and resources to identify and anticipate client needs and resolve client’s enquiries and requests in a prompt and professional manner. about the manager/teamAs a brand ambassador, you are to represent the brand in a professional manner that builds on client experience and work closely with a team of client advisors to fulfill clients needs. This role would require you to work on rotational shifts on a 5 day work week basis. skills and experience requiredThe incumbent should be tertiary-educated with minimum 3 years of experience preferably within an omni-channel call-centre environment; ideally with experience in the luxury segment. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English, so as to build sustainable relationships with your customers. This role is well-suited for individuals who are enthusiastic, resilient, adaptable and keen to work in a fast-paced team environment. You should be self motivated, highly resourceful and solution-oriented and possess strong problem solving skills with an innovative mindset; always looking for new ways to enhance client experience. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$5,000 - S$10,000 per month
    • full-time
    about the companyThe company is the world's leading provider of digital asset mining services. Since being established in 2018, they have committed to providing comprehensive digital asset mining solutions for their customers. Authenticity, transparency, security and convenience are their mottos at work as the company make digital asset mining accessible to everyone. This role is a newly-created headcount due to growth and expansion within the organisation.about the jobAs part of the Global Customer Experience organization, this is a role reporting into the Global Service Development Manager and responsible for CX process improvement, Training, Standard Operating Procedure (SOP) management, Service recovery as well CS benchmarking. You will need to write Customer Service related Standard Operating Procedures and regularly review and update to capture changes and to ensure strong adoption. In addition, you will need to deep dive into our operational procedures to identify opportunities, themes, and knowledge gaps to up-skill team performance. You will analyse Client’s feedback and perform service recovery as necessary to close feedback loop. You will also conduct regular benchmarking exercise / competitor study to allow the team to perform as market leader. You need to create training modules / up-skilling program as both tactical and strategic initiatives to ensure consistent service delivery quality delivered by both the In-House and Partner team. about the teamThis role reports to the Head of Global Customer Service, who is based in Singapore. There will be planned growth and expansion for the team.skills and requirement for the roleTo succeed in this role, you should possess a minimum 5 years of relevance experience in Contact Centre / Customer Service setting in e-commerce, financial, or travel industry. You would have demonstrate Operational Excellence experience and focus on continuous improvement. This role requires excellent written English communication skills with exposure in writing departmental SOP. In addition, you should have working knowledge in designing and executing mystery shopping exercise, including providing insights and recommendation. You must also have experienced contact centre best practices for Operations Management.. To apply online please use the 'apply' function. Consultant-in-charge: Tammie Phua (EA: 94C3609/ R1109745 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the companyThe company is the world's leading provider of digital asset mining services. Since being established in 2018, they have committed to providing comprehensive digital asset mining solutions for their customers. Authenticity, transparency, security and convenience are their mottos at work as the company make digital asset mining accessible to everyone. This role is a newly-created headcount due to growth and expansion within the organisation.about the jobAs part of the Global Customer Experience organization, this is a role reporting into the Global Service Development Manager and responsible for CX process improvement, Training, Standard Operating Procedure (SOP) management, Service recovery as well CS benchmarking. You will need to write Customer Service related Standard Operating Procedures and regularly review and update to capture changes and to ensure strong adoption. In addition, you will need to deep dive into our operational procedures to identify opportunities, themes, and knowledge gaps to up-skill team performance. You will analyse Client’s feedback and perform service recovery as necessary to close feedback loop. You will also conduct regular benchmarking exercise / competitor study to allow the team to perform as market leader. You need to create training modules / up-skilling program as both tactical and strategic initiatives to ensure consistent service delivery quality delivered by both the In-House and Partner team. about the teamThis role reports to the Head of Global Customer Service, who is based in Singapore. There will be planned growth and expansion for the team.skills and requirement for the roleTo succeed in this role, you should possess a minimum 5 years of relevance experience in Contact Centre / Customer Service setting in e-commerce, financial, or travel industry. You would have demonstrate Operational Excellence experience and focus on continuous improvement. This role requires excellent written English communication skills with exposure in writing departmental SOP. In addition, you should have working knowledge in designing and executing mystery shopping exercise, including providing insights and recommendation. You must also have experienced contact centre best practices for Operations Management.. To apply online please use the 'apply' function. Consultant-in-charge: Tammie Phua (EA: 94C3609/ R1109745 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$3,000 - S$4,500 per month
    • full-time
    about the companyMy client offers high-quality counselling and therapy services to a wide range of audience, from children to adults and couples. Their clinic is centrally located in Singapore and working hours will be from Mondays to Fridays, 8.30am to 5.30pm. about the jobYou will be based at the reception counter of the clinic to greet and attend to clients by extending a warm welcome to help them feel at ease. You will need to help clients with the registration process and to fill up relevant forms during their first visit. You will be the first point of contact to address enquiries from clients and the public, via phone calls, emails or messages, and you will take care of the payment process / follow up on outstanding payments with clients. Apart from these reception duties, you will need to assist with administrative tasks, such as supporting the referral process, liaising with external vendors for equipment and facilities maintenance, and simple paperwork duties that will be assigned to you as and when required. about the manager/teamYou will report directly to the Clinic Manager and will work closely with the team and clinicians to ensure excellent service provided to clients. skills and experience requiredYou should come with at least 2 years of experience in a frontline customer service role, preferably from the hospitality industry or experience working in a multicultural team. Being service-oriented and having strong communication and interpersonal skills will contribute to your success in this role. You will need to show initiative, resourcefulness and come with a good level of positive energy to excel in this position. In return, you will receive a basic salary of up to $54k per annum, along with attractive benefits. You can also look forward to working in a nurturing environment that values work-life balance and the contributions of each member of the team. . To apply online please use the 'apply' function. Consultant in-charge: Rebecca Koh(EA: 94C3609/ R2198637 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the companyMy client offers high-quality counselling and therapy services to a wide range of audience, from children to adults and couples. Their clinic is centrally located in Singapore and working hours will be from Mondays to Fridays, 8.30am to 5.30pm. about the jobYou will be based at the reception counter of the clinic to greet and attend to clients by extending a warm welcome to help them feel at ease. You will need to help clients with the registration process and to fill up relevant forms during their first visit. You will be the first point of contact to address enquiries from clients and the public, via phone calls, emails or messages, and you will take care of the payment process / follow up on outstanding payments with clients. Apart from these reception duties, you will need to assist with administrative tasks, such as supporting the referral process, liaising with external vendors for equipment and facilities maintenance, and simple paperwork duties that will be assigned to you as and when required. about the manager/teamYou will report directly to the Clinic Manager and will work closely with the team and clinicians to ensure excellent service provided to clients. skills and experience requiredYou should come with at least 2 years of experience in a frontline customer service role, preferably from the hospitality industry or experience working in a multicultural team. Being service-oriented and having strong communication and interpersonal skills will contribute to your success in this role. You will need to show initiative, resourcefulness and come with a good level of positive energy to excel in this position. In return, you will receive a basic salary of up to $54k per annum, along with attractive benefits. You can also look forward to working in a nurturing environment that values work-life balance and the contributions of each member of the team. . To apply online please use the 'apply' function. Consultant in-charge: Rebecca Koh(EA: 94C3609/ R2198637 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,500 - S$3,500 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$3,800 - S$4,800 per month
    • full-time
    about the company. Founded in 1853 in France, my client is a leading global player in container leasing and trading solutions. With more than 125 strategically located depots, they are committed to providing the shipping, logistics and industrial markets with leasing as well as trading solutions of brand new and active containers. As one of the top container lessors in the world, they aim to provide a comprehensive leasing solution to fulfill their client’s needs. If you are a driven and service oriented individual looking to pursue a career with a high performing team within the logistics industry, apply now! about the jobAs a Global Operations and Customer Service Executive, you will be required to support the business across a wide spectrum of operational and service related responsibilities. In this role, you will be expected to facilitate order processing requirements for container and depot lease bookings through the company’s internal system, manage production processes by collaborating closely with the factory inspector/supervisor on the retrieval of daily reports, and ensure an organised filing of documents within the company’s database. You will also be expected to render your assistance to the commercial director in supporting leasing contract administration and managing lease bookings. You are to uphold high standards of customer service in managing one way off hire requests according to customers requirements and issue sales invoices/ credit notes upon completion of order, while following up the Account Receivable team in ensuring timely completion of payment from the customers. about the manager/teamThis role sits within the Global Operations & Customer Service Department and reports directly to the Global Operations & Customer Service Director skills and experience requiredThe ideal candidate should be tertiary educated with at least 2 years of relevant experience in the shipping industry. To excel in this role, you should possess an outgoing personality and good interpersonal skills to build and retain good relations with customers from all across the globe. Strong organisational ability and attention to detail would be crucial in ensuring the accurate preparation of documentations and system entry. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. Founded in 1853 in France, my client is a leading global player in container leasing and trading solutions. With more than 125 strategically located depots, they are committed to providing the shipping, logistics and industrial markets with leasing as well as trading solutions of brand new and active containers. As one of the top container lessors in the world, they aim to provide a comprehensive leasing solution to fulfill their client’s needs. If you are a driven and service oriented individual looking to pursue a career with a high performing team within the logistics industry, apply now! about the jobAs a Global Operations and Customer Service Executive, you will be required to support the business across a wide spectrum of operational and service related responsibilities. In this role, you will be expected to facilitate order processing requirements for container and depot lease bookings through the company’s internal system, manage production processes by collaborating closely with the factory inspector/supervisor on the retrieval of daily reports, and ensure an organised filing of documents within the company’s database. You will also be expected to render your assistance to the commercial director in supporting leasing contract administration and managing lease bookings. You are to uphold high standards of customer service in managing one way off hire requests according to customers requirements and issue sales invoices/ credit notes upon completion of order, while following up the Account Receivable team in ensuring timely completion of payment from the customers. about the manager/teamThis role sits within the Global Operations & Customer Service Department and reports directly to the Global Operations & Customer Service Director skills and experience requiredThe ideal candidate should be tertiary educated with at least 2 years of relevant experience in the shipping industry. To excel in this role, you should possess an outgoing personality and good interpersonal skills to build and retain good relations with customers from all across the globe. Strong organisational ability and attention to detail would be crucial in ensuring the accurate preparation of documentations and system entry. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,800 - S$3,100 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,500 - S$3,500 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,800 - S$3,100 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,800 - S$3,100 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liason for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required infromation to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to adresss and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementatin team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identitfy potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liason for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required infromation to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to adresss and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementatin team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identitfy potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,800 - S$3,100 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,800 - S$3,100 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now. about the jobAs a customer service associate in the implementation team, your main responsibilities will revolve around the creation and distribution of Starter Packs for the facilitation of new clinical trial requirements. As the main liaison for the new study set ups, you will be coordinating closely with clients and sites (i.e. hospitals), to consolidate and distribute all required information to ensure the study is set up in a timely manner. You are to keep an accurate and updated documentation of site information and work closely in a cross functional capacity with internal offices/teams to address and identify process shortcomings and provide real time updates on delivery to clients as required. about the manager/teamThis position sits within the Customer Service department. you will be a part of the implementation team, reporting directly to the Supervisor of the department. skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of experience in an Administration or Coordination position. To excel in this role, you will need to be an organised, meticulous and organised individual with a high degree of customer service and strong investigational capabilities to identify potential for process enhancement. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role. Candidates with proficiency in Excel and CRM systems would be highly considered for the role. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • S$2,500 - S$3,500 per month
    • full-time
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the company. We are currently partnered with a well established logistic firm which prides itself on discerning and satisfying the premium logistical needs of the pharmaceutical, biotechnology and clinical research industries. Their global reach and expertise guarantees sophisticated handling of biological specimens and temperature-sensitive clinical trial supplies, all coordinated and managed locally through strategically-placed offices in 24 countries worldwide. If you are a driven individual with great tenacity for growth and passionate in gaining a meaningful purpose in your job, apply now.about the jobAs a customer service associate, you are expected to provide a consistently high level of service to Customers through the provision of a dedicated central point of contact for Service Management and problem resolution. You will be responsible for managing special requests from the customer for increased and enhanced levels of service, liaise with the customer logistics departments to develop and implement solutions for new business requirements in accordance with the organisation’s guidelines and collaborate closely with the global key account team in investigating incidents affecting shipments performance.about the manager/teamThis position sits within the Customer Service department and reports directly to the Supervisor of the department.skills and experience requiredThe incumbent should be tertiary-educated with at least 2 years of relevant experience in the Courier or Freight Industry. You should possess a clear understanding of Export/import regulations, Custom procedures and International Logistics guidelines. To excel in this role, you will need to be an organised, meticulous and driven individual with a high degree of commercial awareness and strong investigational capabilities. Effective communication skills and the ability to establish good working relationships with clients of diverse backgrounds will also contribute to your success in the role.To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333.(EA: 94C3609/ R2196577 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Thank you for subscribing to your personalised job alerts.

Seo.DynamicLinkList.TitleJobsIn

It looks like you want to switch your language. This will reset your filters on your current job search.