- About the Role-Service Delivery Management -Manage the delivery of cloud services acrossAWS or Azure environments, ensuring alignment with SLAs and customerexpectations. Oversee the daily operations of cloud environments, includingincident management, change control, and problem resolution.-Cloud Operations and Monitoring- Implement and monitor dashboards andtools (e.g., CloudWatch, Azure Monitor) to ensure real-time health andperformance visibility of cloAbout the Role-Service Delivery Management -Manage the delivery of cloud services acrossAWS or Azure environments, ensuring alignment with SLAs and customerexpectations. Oversee the daily operations of cloud environments, includingincident management, change control, and problem resolution.-Cloud Operations and Monitoring- Implement and monitor dashboards andtools (e.g., CloudWatch, Azure Monitor) to ensure real-time health andperformance visibility of clo
- About the Role-Service Delivery Management -Manage the delivery of cloud services acrossAWS or Azure environments, ensuring alignment with SLAs and customerexpectations. Oversee the daily operations of cloud environments, includingincident management, change control, and problem resolution.-Cloud Operations and Monitoring- Implement and monitor dashboards andtools (e.g., CloudWatch, Azure Monitor) to ensure real-time health andperformance visibility of cloAbout the Role-Service Delivery Management -Manage the delivery of cloud services acrossAWS or Azure environments, ensuring alignment with SLAs and customerexpectations. Oversee the daily operations of cloud environments, includingincident management, change control, and problem resolution.-Cloud Operations and Monitoring- Implement and monitor dashboards andtools (e.g., CloudWatch, Azure Monitor) to ensure real-time health andperformance visibility of clo
- Experience managing large user baseStrong stakeholder management skills.Experience setting up an ITSM team from scratchabout the companyThe primary purpose of this role is to champion the delivery and continual improvement of ITSM processes that underpin the organization's technology services. This individual is crucial in orchestrating the shift from an outsourced service delivery model to a new in-house structure).The Service Management Lead will not onlExperience managing large user baseStrong stakeholder management skills.Experience setting up an ITSM team from scratchabout the companyThe primary purpose of this role is to champion the delivery and continual improvement of ITSM processes that underpin the organization's technology services. This individual is crucial in orchestrating the shift from an outsourced service delivery model to a new in-house structure).The Service Management Lead will not onl
